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AW Heating & Cooling
- Heating & Air Conditioning/HVAC
- Whitehouse, OH
About this business
Location details
8055 Heller Rd, Whitehouse, OH, 43571, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
AW Heating and Cooling worked on my furnace. They indicated that it needed a new gas valve that cost over $500. Unfortunately, I signed the receipt without reading it. It stated that the furnace worked when they left. In fact, it was not working. I had them back out, they then determined that the thermostat needed replaced. I was charged $109. for them to tell me that. I had the thermostat replaced by someone else, AW quoted $190 plus labor for a new one. I called the company in an effort to obtain a refund for the gas valve... read more
Business response:
The customer called us for a furnace tune up. Upon inspection of the furnace on 9/18/23 ************** found the gas valve was not working properly every time there was a call for heat. We recommended replacing the gas valve because the issue would not resolve itself. The customer was given the repair price of $516 and approved the cost. The gas valve was ordered and installed on 9/27/23. At that time the technician ensured there were no gas leaks and the furnace was working properly. The customer called in and stated that t... read more
AW Heating and Cooling worked on my furnace. They indicated that it needed a new gas valve that cost over $500. Unfortunately, I signed the receipt without reading it. It stated that the furnace worked when they left. In fact, it was not working. I had them back out, they then determined that the thermostat needed replaced. I was charged $109. for them to tell me that. I had the thermostat replaced by someone else, AW quoted $190 plus labor for a new one. I called the company in an effort to obtain a refund for the gas valve... read more
Business response:
The customer called us for a furnace tune up. Upon inspection of the furnace on 9/18/23 ************** found the gas valve was not working properly every time there was a call for heat. We recommended replacing the gas valve because the issue would not resolve itself. The customer was given the repair price of $516 and approved the cost. The gas valve was ordered and installed on 9/27/23. At that time the technician ensured there were no gas leaks and the furnace was working properly. The customer called in and stated that t... read more
Frequently asked questions about AW Heating & Cooling
How is AW Heating & Cooling rated?
AW Heating & Cooling has a 4.9 star rating with 725 reviews.
When is AW Heating & Cooling open?
AW Heating & Cooling is open now. It will close at 10:00 p.m.