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Belmont on Broad
- Apartments
- Richmond, VA
About this business
Location details
4008 W Broad St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Responded very quickly. Everything was assessed and corrected very quickly. Workers were very polite and efficient!
Business response:
Hi Abby, thank you for letting us know you had a great experience with our maintenance crew! We're so happy to hear this!
Thank You for your prompt attention!
Business response:
Hi Bradshaw - thank you for the excellent review!
I was satisfied, they responded quickly.
Business response:
Hi Ryan, thank you for your feedback and the excellent rating!
Rebekah and Cody where an absolute delight to work with and made the entire process easy. The apartments are brand new and the building is beautiful with premium amenities. My apartment is very spacious with a huge bedroom, closet and balcony. My only complaint is that they stopped the dedicated parking space.
Business response:
Hi Latise, thank you for your review! We're glad to hear you've had a great experience with our team and your new apartment. Assigned parking lot spaces are available for Building 1 residents only. Building 2 & 3 residents have open parking in the lot. The parking garage is currently full, but if you are interested in getting on the waitlist please contact the leasing office. Those spaces are $75 per month. Thanks again for leaving us a review!
This is home. Period. The apartments and all of the common areas are very well appointed! Rebekah and Cody are wonderful to work with! They are very attentive, thorough and friendly. They make the process from start to finish as easy as possible. I looked at A LOT of communities and am extremely happy to have made Belmont on Broad home.
Business response:
This is so great to hear, Michelle! Thank you for sharing your experience and for choosing Belmont on Broad as your new home!
Thank you Rebekah and Cody for all the help moving in
Business response:
Hi Morgan, thank you for your review and for choosing Belmont on Broad as your new home!
Rebekah was extremely efficient and thorough in all aspects of processing my lease and my move in. Excellent customer service. Extremely professional.
Business response:
Hi Jon, thank you for your kind words and welcome to the neighborhood!
I have tried to contact the leasing office by phone and messaging. Has anyone had any success in reaching them, other than going in person?
Business response:
Hi Mi, we're sorry to see this, but we appreciate your feedback. Unfortunately we weren't able to find anyone with your name in our system so we aren't able to look into this. If you have contacted us with a different name we're so sorry for any delay you may have experienced. We're working as quickly as possible to reply to every message we receive, but know it may not always be immediate. We're excited that there has been such a great response to the community so far and we would love the chance to share more with you! Ple... read more