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5220 Spring Valley Rd. Suite #500, Dallas, TX, 75254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
⭐⭐⭐⭐⭐ OUTSTANDING SERVICE — MISSION ACCOMPLISHED! ⭐⭐⭐⭐⭐ I want to take a moment to recognize SGM Russ Crews and his outstanding team, Melanie, Lori, and the entire staff, for the exceptional job they did handling my loan closing. As a veteran and former NCO, having one of my fellow Army comrades handle such an important part of my financial affairs meant something special to me. From the beginning, I knew I was in good hands—and they proved me right every step of the way. SGM Crews brought the same professionalism, attention... read more
Business response:
Hi Kelvin, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Great experience. Would 100% recommend to anyone.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
The process was explained incredibly and the staff very helpful throughout the whole loan. Documentation was great and signing was a smooth experience. Due to a land issue we did have to find another property, but your team was On point moving everything over. The only complaint (If any) would be having to turn in the same documents multiple times to different people..
In general, communication was good. Very helpful in explaining any questions we had.
Business response:
Thank you for the great review, Jonathan! We appreciate your business and look forward to assisting with your home financing needs in the future.
Absolute pleasure to work with.
Business response:
Thank you for the great review, Troy. We hope that you will consider us for any of your future home financing and mortgage needs.
We had a great experience working with Benjamin "Russ" Crews and the team at American Pacific Mortgage throughout the process of our custom home build. Russ was knowledgeable, responsive, and especially helpful navigating the VA loan process for our family. He always made sure we understood the next steps and worked hard to keep things moving smoothly. We truly appreciated his support and would recommend him to other veterans and families going through the home building process.
Business response:
Hi Justin, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Great communication, smooth process .
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
They worked diligently to get my loan approved and funded. They walked right beside me, kept me informed and supported me through the challenges. I am forever grateful ♥️
Business response:
Thank you, Zena! We appreciate your business and look forward to working with you again in the future.
Communication was prompt and tasks were clearly explained and all questions were explained throughly easy process minus having to send redundant paperwork. Although we’re building out forever home would recommend and use them again!
Business response:
Thank you for the review and providing your feedback, Thomas!
Benjamin Crews (NMLS#2121891) has a 5 star rating with 24 reviews.
Benjamin Crews (NMLS#2121891) is closed now. It will open at 9:00 a.m.