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Best Care Pet Hospital

4.8

About this business

Location details

1102 E 10th Street,, Sioux Falls, SD, 57103, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.8632 reviews
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T R.'s profile image
T R. 
rating
2 years ago

Best Care were compassionate, professional and flexible in providing our sweetie care. Dr Hardy worked with the university and All City to accommodate our pet's care. We would recommend both organizations without hesitation. 

Alexandra S.'s profile image
Alexandra S. 
rating
3 years ago

I have an 8 month old Newfie service dog in training. I selected this vet because of the docs with their specialties in both heart and joint care which all giant breeds are susceptible. She can't be spayed until she is 2 either, and by that point she will probably be 150+. (She's big for a female; already 95# and 28" tall) They seem to have all the technical know how and equipment to meet the needs for a giant breed if something goes sideways. I just took her in for heart worm testing, heart worm & flee and tick meds. I was ... read more

Business response:

Hello Alexandra, It is our goal to create positive experiences for both our clients and their animal companions. We work hard to create a relationship of trust, one that leaves you feeling confident in our passion for practicing quality and compassionate veterinary medicine. When we read your review, our hearts skipped a beat (or 2!), thank you! We look forward to seeing you and your sweet girl again :) 

Kelli L.'s profile image
Kelli L. 
rating
4 years ago

Dr Jess & her staff are amazing! They have taken great care of all 3 of my furry children. Even when it came time to make the decision to put one down, they were so supportive. I felt like we were part of their family and they were part of ours. I have always felt comfortable enough to ask any question, and Dr Jess is great at giving me the time I need to have those questions answered. I have never been made to feel like I asked a dumb question. 

Business response:

Hello Kelli L, We are honored to have you as part of the Best Care Pet Hospital family! We always strive to work as a team with our clients to help ensure the quality of life for their beloved animal companions, and pride ourselves in providing compassionate and quality veterinary care; we want you to know how honored we are by your trust. Thank you for this wonderful review, we are always here for you when you need us. 

Gerard J.'s profile image
Gerard J. 
rating
5 years ago

I made my appointment using the online ap. The clinic responded, asking me to complete an online questionnaire giving my dog's medical history, and asking what services I wanted during the visit. When I arrived for the appointment, a tech called me and proceeded to go through pretty much all the same topics. It appeared that they had not even seen the online questionnaire. What is the point of filling all that out if they don't even look at it? To be clear, however, the staff and Dr Cozzolino are WONDERFUL, and my dog ... read more

Business response:

Hello Gerard J., Thank you for bringing this matter to our attention. We sincerely apologize for the redundancy of our process and want to assure you that we do indeed review the questionnaires submitted for appointments. In the meantime, we will discuss our process amongst the team and make any necessary adjustments. We are very pleased to hear that, outside of this, our team provides you and your sweet pup with very pleasant experiences! If you're open to discussing your experience further, please call/email us at 833-8... read more

Beth P.'s profile image
Beth P. 
rating
5 years ago

We have always loved the staff at Best Care Pet Hospital! I have taken my pets there since before they moved to the east side, and have continued to take them there even though it's a longer drive because we love the staff so much! They always take my concerns seriously, and they take care of my pets with nothing but love. Dr Lamp was able to diagnose my young cat a couple years ago with a gut disorder and has gotten him on the correct diet which has saved his life. He has not had a flare up in years because of him! The vet ... read more

Business response:

Hello Beth P., Thank you so much for this absolutely wonderful review and for taking the time to share your feedback with us. Our priority is customer service and unparalleled patient care, and we are ecstatic that we met that mark! People like you really make our job a pleasure, thank you! 

Patricia S.'s profile image
Patricia S. 
rating
5 years ago

A huge shoutout to the staff at Best Care Pet Hospital!! We noticed our cat was sick and called them immediately. They said to bring him in the morning and they will get him in when they can. I hated the thought of leaving him but I totally respect they are very busy. When we got there first thing in the morning, Dr Ben took the time to see him and get us on our way before their busy surgery day started! Their compassion and thoughtfulness was hugely appreciated!! They very caring and skilled group!! 

Business response:

Hello Patricia S., We are thrilled to have you as part of the Best Care Pet Hospital family! Thank you for sharing your kind words with us, it really means the world to our entire team. We look forward to seeing you next time! 

Nadiah A.'s profile image
Nadiah A. 
rating
5 years ago

I've been coming here for a few years - I am consistently impressed with all of the staff. Extremely professional and friendly. When my last cat passed away suddenly, I received a sympathy card in the mail that was signed by everyone, and I thought that was very kind and sweet. Now I bring my new friend here, and I will continue to do so as long as I live in Sioux Falls. Thank you for caring and being wonderful, Best Care! 

ONeal G.'s profile image
ONeal G. 
rating
7 years ago

Dr. Jess. She's awesome! Actually, they all are here! It's a very clean environment, and very professional! It's literally like a medical clinic. 

Laura H.'s profile image
Laura H. 
rating
8 years ago

Been going here for over a year for my cats. They correctly diagnosed and treated my cat after two vets failed to and are very thorough and kind . It looses stars for being high priced, will sell you on needing every test(even when its been done before in past), and even with a price quote im always sticker shocked at how much more is added on (treating a urinary tract infection was over $600! full Bloodwork, xrays, medicine). Never gone there and had it less than $175. 

Frequently asked questions about Best Care Pet Hospital

How is Best Care Pet Hospital rated?

Best Care Pet Hospital has a 4.8 star rating with 632 reviews. 

When is Best Care Pet Hospital open?

Best Care Pet Hospital is closed now. It will open at 7:30 a.m.