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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,666 reviews
    Select a rating
    Highlighted review
    Ashley B.'s profile image
    Ashley B. 
    5 years ago

    The representative I spoke with was extremely helpful. He was not even sure he could actually make the change I was requesting but he was able to do it in a very timely manner, which I appreciated. 

    Brad L.'s profile image
    Brad L. 
    3 years ago

    Great Experience 

    Vandana's profile image
    Vandana 
    3 years ago

    Having 3 weekly sessions to train on implementation is great. We were able to work with the system and develop questions on how best to use in our business. A follow up meeting in 90 days would be helpful as well as we continue to use the system. 

    Hope C.'s profile image
    Hope C. 
    3 years ago

    Good experience, well planned and executed to date. 

    Cory B.'s profile image
    Cory B. 
    3 years ago

    my onboarding rep was awesome and patient and friendly. Couldn't be happier! Cory 

    Jeff P.'s profile image
    Jeff P. 
    3 years ago

    Was a great experience. Ankona is fabulous 

    Edward H.'s profile image
    Edward H. 
    3 years ago

    I think bird eye does everything relatively well. Clear communication and really great to see the review generation being so trackable. Akash and Ed were great people to work with 

    Christie R.'s profile image
    Christie R. 
    3 years ago

    Nate was thorough and helpful. 

    Dan K.'s profile image
    Dan K. 
    3 years ago

    Ankona was extremely helpful during the implementation process. She made things very easy to understand and took things at a perfect pace. She always answered any questions and I never felt like just another customer to her. 

    L M.'s profile image
    L M. 
    3 years ago

    Ms Josie Rice, has been very helpful during my onboarding process. She is really hands on Thanks you for letting me feel welcome. LM. 

    Business response:

    Dear Leota, Thank you for taking the time to leave such a positive review for Birdeye! We're thrilled to hear that Ms Josie Rice provided hands-on support during your onboarding process and made you feel welcome. Best regards, The Birdeye Team 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,666 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 8:00 a.m.