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  • Palo Alto, CA

Location details

Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
4.97,057 reviews
73 reviews have no rating
Brenda B.'s profile image
Brenda B. 
on Birdeye

5 years ago

From the time I signed the agreement to the onboarding meeing it was about 2 weeks. I think this should be a couple days after. I understand you are busy, but 2 weeks is a long time to wait after signing a contract. We are pleased with the product so far. 

Carrie Z.'s profile image
Carrie Z. 
on Birdeye

5 years ago

The representative that worked with me today was very helpful. He showed me some tools that could answer my questions for now and in the future. I really appreciated the extra time he took to help me out today. 

Rebecca's profile image
on Birdeye

5 years ago

I liked that he was on top of our system being down and he contacted us to make us aware. 

Austin ?.'s profile image
Austin ?. 
on Birdeye

5 years ago

Support dealt with all of my concerns promptly and all of the changes they made were flawless. Thank you so much! 

Eric L.'s profile image
Eric L. 
on Birdeye

5 years ago

My support lady is amazing. She shows that she cares. And in any business nobody cares how much you know until they know how much you care. Thanks! 

Lisa M.'s profile image
Lisa M. 
on Birdeye

5 years ago

Excellent knowledgeable and personalized service. Thanks! 

Kathleen D.'s profile image
Kathleen D. 
on Birdeye

5 years ago

Quick, helpful, knew what I needed and took care of it. Thank you! 

Tamara I.'s profile image
Tamara I. 
on Birdeye

5 years ago

Representative was very helpful. 

Norma's profile image
on Birdeye

5 years ago

I honestly didnt think Id get someone on the phone so i filled out an email ticket too. Not only did i actually get someone on the phone but she took the time to answer ALL of my questions and concerns. Jaw dropping! you don't find this level of customer support anymore. thank you! 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 7,057 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open tomorrow at 9:00 a.m.