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Blue Flame
- Propane
- Newfield, NJ
About this business
Location details
28 Gorgo Ln, Newfield, NJ, 08344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedJust made the switch to Blue Flame (today) My husband called on Monday they came out took a look at what we had going on. Today(Wednesday) they showed up we have a new 100gal tank and we are good to go. So happy to get rid of Amerigas. Thankful for friends and suggesting blueflame. The guy that came out(I forget his name now) so polite so perfesstional. The price of the propane through blue flame is way cheaper then Amerigas was.
Recommended
Twice now they filled our tank when asked for only a 100 gallons and demanded full payment right then and there each time well over 1400.00 this time they actually came and pump the propane back out two day before a snow storm are you kidding me. Mind you I spoke with someone Monday told them we would make make next Friday on pay day and told me that was fine as long as I pay 3 days later they are here pumping it out. This tan is getting removed and we will be serviced with a better and cheaper company
Business response:
Debbie, we’re sorry to hear about your frustration. Our goal is always to work with our customers and provide reliable service whenever possible. Over the past year, our team has made several efforts to accommodate your requests, provide deliveries when needed, and offer flexibility with your account. We understand that propane usage and billing situations can sometimes be confusing, and we have worked to support you and keep your service running. Because account information is private, we’re not able to discuss specific d... read more
Very unprofessional! Staff is rude.. Pricey!
the office staff needs a lesson is manners and phone etiquette. When extra charges are being added to a bill the customer needs to be told before the service is provided. an updated invoice should also be sent. There is no communication and customers are not treated with respect. The drivers are polite and professional.
Business response:
Dear Katherine, we apologize for the experience you've had with our office staff. Your feedback is important, and we will address the communication issues you've raised. We're glad to hear our drivers made a positive impression. Thank you for bringing this to our attention, and we hope to improve your experience in the future.
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Frequently asked questions about Blue Flame
How is Blue Flame rated?
Blue Flame has a 4.6 star rating with 109 reviews.
When is Blue Flame open?
Blue Flame is closed now. It will open at 8:00 a.m.