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Bluebird Care Taunton & Mid Devon
- Home Health Care
- Wellington
About this business
Location details
Unit A4, Westpark 26, Wellington, ta219fh, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have used the service for six months now. They go into a great deal of detail regarding the condition and needs of the person needing care and have very kindly supplied the same carer on a number of occasions, to give my wife continuity of care. I have found the agency excellent in every way - they are very thorough, reliable, responsive, helpful and friendly carers. Great agency, I cannot recommend Bluebird more highly.
Business response:
We are so happy to hear that you would recommend our services to others. Thank you for taking the time to review our services. Best Wishes, the Bluebird Care Taunton Team.
Hygiene issues. Incontinence towels left behind door making entrance impossible. Health and safety issues. Dishes left unwashed in the sink. Large amount gravy left on the floor uncleaned when mop and bucket in kitchen.
Business response:
Thank you for your feedback, and I'm very sorry to hear of the issues you've described. This is not the standard we are committed to delivering at Bluebird Care Taunton & Mid Devon. We will be reviewing this with the team and putting any neccessary measures in place. We would welcome the chance to put this right. Please contact our office on 01823 331194 or email us on taunton@bluebirdcare.co.uk and ask to speak with the Operations Manager so we can look to offer reassurance and resolution to any issues.
Absolutely bad experience. Had a partner whom I looked after 24/7. Bluebird Care took control completely, albeit they only visited her two hours per day, then sent police to the house 4 times on the assumption of domestic abuse, then railroad her out of her comfortable home and into a care home in Taunton where she is in tears and anxiety due to the interference of her personal life. She is now isolated from friends and family. She is now due to go to a nursing home whereby Bluebird Care will have no input, thank god.
Business response:
We take all feedback seriously and are committed to providing the highest level of care and support to our customers. As Care Experts, our role is always to provide compassionate and professional care, and we must clarify that our actions were taken solely in the best interests of the vulnerable individual involved, prioritising their safety and wellbeing first and foremost, and in response to their request for help.We are not able to discuss individual specifics on a public forum such as this website as it would break custo... read more
Frequently asked questions about Bluebird Care Taunton & Mid Devon
How is Bluebird Care Taunton & Mid Devon rated?
Bluebird Care Taunton & Mid Devon has a 4.8 star rating with 83 reviews.
When is Bluebird Care Taunton & Mid Devon open?
Bluebird Care Taunton & Mid Devon is open now. It will close at 5:00 p.m.