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BMW

4.6

About this business

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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mmcswyne's profile image
mmcswyne 
5 years ago

"Joe Hargraves was the best salesman I have experienced in..." Joe Hargraves was the best salesman I have experienced in a long time! He cares about the people helps to sale vehicles to! I just purchased a BMW and he provided excellent customer service! The staff I encountered was professional and very kind with great customer service as well! 

Business response:

Thank you mmswyne for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs. 

Connie's profile image
Connie 
5 years ago

"Joe Hargraves, my salesman, was just terrific! Wonderful..." Joe Hargraves, my salesman, was just terrific! Wonderful person to deal with, glad I could buy a car from him. If I ever buy another BMW, I would want to buy it from him. 

Business response:

Thank you Connie for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs. 

brtrent's profile image
brtrent 
5 years ago

"I've purchased all of my BMW's from Casey. This by far..." I've purchased all of my BMW's from Casey. This by far was the easiest, most professional experience yet. I was continuously provided with status updates regarding the expected delivery date of my vehicle. From building my car, to the live video of my car arriving to the dealership on the car-hauler and to me finally picking it up...was all perfect! The undisputed dynamic duo of sales (Lloyd Howell and Joe Hargraves) made sure that the entire transaction was seamles... read more

Business response:

Thank you Brtrent for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs. 

goombays's profile image
goombays 
5 years ago

"Lloyd Howell & Joe Hargraves make a great team! Very easy..." Lloyd Howell & Joe Hargraves make a great team! Very easy to work with, they know their product and are very professional. I would recommend buying a car at Casey BMW and working with Lloyd & Joe. 

Business response:

Thank you goombays for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs. 

crutcq's profile image
crutcq 
5 years ago

"Absolutely AMAZING experience and staff. HUGE thank you..." Absolutely AMAZING experience and staff. HUGE thank you to Mr. Joe Hargraves for his patience, knowledge, and unbelievable kindness!! Thank you Casey BMW for making our experience so wonderful!! 

broyal64's profile image
broyal64 
5 years ago

"Everything about this visit was perfect. Joe Hargraves is..." Everything about this visit was perfect. Joe Hargraves is very professional and took great care of me. I will not buy a vehicle from anywhere else. Lloyd Howell made everything happen as the GM. The finance dept. had me in and out in under 30 minutes.Thanks again. 

Cindybrock1213's profile image
Cindybrock1213 
5 years ago

"I had a great time with Kellen he did a supper job I am..." I had a great time with Kellen he did a supper job I am very pleased. He is not pushy that's good. He should get a raze . 

Mike Grubb's profile image
Mike Grubb 
5 years ago

"Don Morrow is great! He helped me find the exact BMW I..." Don Morrow is great! He helped me find the exact BMW I was looking for, even though they didn’t have it in stock. He work with another dealer to find it, and had it for me within a week. Don was courteous, professional, and extremely knowledgeable throughout the whole process. I would definitely recommend Don Morrow and Casey BMW to anyone. Thanks! 

Cheryl's profile image
Cheryl 
5 years ago

"Extremely knowledgeable and friendly. Mike was a..." Extremely knowledgeable and friendly. Mike was a pleasure to work with ! I will certainly be returning. Great experience ! Don’t change the way you care for your customers! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.