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12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
"Great Service from Mike Bullus" Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service appointment. He knows the BMW product line well and makes suggestions on how to get the best from my BMW. I've been disappointed in other service experiences with a BMW dealership, but I don't have to worry about that with Mike at Casey. Thank you for extending great customer service.
"2020 M340i XDrive" My car buying process started when I was kindly greeted by Kellen in early April/2020. I was on the lot "looking" around, and didn't really intend on buying any new cars in the near future. I made it clear to Kellen that I wasn't in need of a vehicle, but that I was just looking to compare BMW to my 2018 fully loaded VW. I informed Kellen that I was interested in test driving a 2020 M340i and he informed me that there was only one on their lot. I test drove it with Kellen, and immediately fell in love. I ... read more
"As it has always been since I first took my car to Casey..." As it has always been since I first took my car to Casey BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October!
"He is great.I am from New Jersey and I bought it..." He is great.I am from New Jersey and I bought it completely online dealing with Kellen.He showed me pic and videos ..this was very helpful to decide to buy .
"Don Morrow at Casey BMW was exceptional. He was very..." Don Morrow at Casey BMW was exceptional. He was very knowledgeable about the cars and answered all of our questions. He made the car buying experience relatively painless.
"They worked with me and overcame all my sales objections...." They worked with me and overcame all my sales objections. The salesperson and sales manager both were fair and professional with no sales pressure or gimmicks.
"I recently had my complementary annual safety inspection..." I recently had my complementary annual safety inspection at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed and would be ready after my car had a complementary car wash and then when it was ready to go. It took more than an hour, but the waiting room is nice: I could easily do social distancing, the bathroom is always clean, outlets for phone and laptops and well stocked... read more
"Kellen made my car buying experience an enjoyable one. He..." Kellen made my car buying experience an enjoyable one. He was very knowledgeable about the vehicle, extremely professional, and very personable. He got the paperwork associated with buying my vehicle ready very fast and showed me some of the other vehicles on the lot while my new vehicle was being cleaned. I would definitely buy from Kellen and Casey BMW again!
"If I had the $$ to make car buying a hobby I would buy..." If I had the $$ to make car buying a hobby I would buy only at Casey BMW! I got the BEST deal on a beautiful, brand-spanking new car that was built to my personal high maintenance expectations and had no idea it would be so fun and easy. Kellen, Lloyd and the entire Casey team are a fine group of courteous professionals and gave me a car buying experience that made me feel like I was their only customer! I might start hanging out at the dealership to keep the good v... read more
BMW has a 4.6 star rating with 2,850 reviews.
BMW is open now. It will close at 6:00 p.m.