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12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
"Danisha was more than helpful. She took a personal..." Danisha was more than helpful. She took a personal interest in her customer’s purchase, and followed-up promptly to help with any questions!
"The dealership is clean the salesman greeted you as soon..." The dealership is clean the salesman greeted you as soon as you get our your car
"No pressure, very knowledgeable and helpful. Would trust..." No pressure, very knowledgeable and helpful. Would trust him and buy from him again in the future
"I usually don't write reviews unless its bad. But, in..." I usually don't write reviews unless its bad. But, in this case. I am writing a review because, I have experience outstanding customer service at Casey BMW. From there entire team. From the service department A.J., to the BMW expert Amanda, the two sales managers Lloyd and Matt and my sales advisor Matt Tankers. They all worked with me. Matt my sales advisor was professional, friendly and helpful. Everything, Matt paid attention to detail . From the features of my ol... read more
"Don made the purchase of our new car smooth and easy. A..." Don made the purchase of our new car smooth and easy. A real pro! Thanks.
"It was a pleasure to work with JonHenry Garcia in the..." It was a pleasure to work with JonHenry Garcia in the purchase of our new vehicle. Very knowledgeable of the vehicles as far as the technology, performance etc. I can be a demanding or difficult person especially concerning the purchase of a vehicle it really helps when the sales associate has some knowledge and has done research of the vehicles they are selling. Kellen was also very helpful. He assisted JonHenry, who was out of the office, and treated us as if we we... read more
"Joe was easy and very helpful throughout the entire..." Joe was easy and very helpful throughout the entire process. I will 100% Recommend him to anyone.
"Matt was great! He knew what my son was looking for in a..." Matt was great! He knew what my son was looking for in a car & he found it. Matt was very professional, helpful & he had great customer service. Casey BMW made me feel really good about my purchase especially after what I been through on my son first car. I really appreciated the great customer service. That means alot to me when I am buying something especially for my son. I wanted to cry before I left because my son was so happy & couldn't have did it without Ma... read more
"Jon: best salesman ever! As an older/widowed driver I..." Jon: best salesman ever! As an older/widowed driver I found a BMW SUV I loved at Casey but was intimidated by the new car technology. Jon carefully showed me how the dashboard, controls, touch pad worked, answering MANY questions with patience and understanding. I purchased the vehicle, and he delivered it to my home several days later. I warned him before he came I had more questions, and he laughed, eager to help me feel confident. While at my home he also told me ... read more
BMW has a 4.6 star rating with 2,850 reviews.
BMW is open now. It will close at 6:00 p.m.