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BMW
- Automotive
- Houston, TX
About this business
Location details
1111 W Gray St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedHad awesome service provided by Lourdes La Rosa during annual service on our X-6. She checked our car in promptly and kept us informed during the process allowing us to make prompt decisions addressing normal wear and tear. She also reminded us that we have a rim warranty in place and the condition of our rims warranted a change. We’re now sporting a new set of rims. Truly professional service with a smile.
Business response:
Thank you, Don, for your kind words for Lourdes! We are very happy to hear that she was able to provide you with an awesome service experience! We thank you for your business and look forward to your next visit!
RecommendedMy advisor Eduardo was really fabulous today, outstanding customer service. Im grateful he guided me in cleaning a part of the AC system that can actually grow mold and bacteria due to humidity levels in Houston. I could smell a weird smell and he mentioned it might not be the carpeta as I had originally thought Very glad i did this!
Business response:
Thank you Karla for your kind words for Eduardo! We are thrilled that he provided you with a fabulous service visit. We look forward to your business with us again!
RecommendedAwesome Customer Service & David is very kind& knowledgeable. I am 100 % satisfied with Advantage BMW services as always.
Business response:
Thank you for being our customer, we appreciate your kind words for David!
RecommendedGreat service all around. I ALWAYS ask for KEVIN K. as my service advisor because he’s knowledgeable and honest about what needs to be done and always suggests the best ways to get them done reasonably. Additionally, he ensures I am able to get into a loaner if service is going to take longer than a day or take place during hours I have to pickup/drop off my little ones. Highly recommend. Thanks!
Business response:
Thank you Vinh for your kind words for Kevin! We are thrilled that he provided you with a knowledgeable and honest service visit. We look forward to your business with us again!
RecommendedYes. Excellent and efficient service. Mr Bendeck was very nice and good advisor
Business response:
Thank you, Heriberto, for your kind words for Bendeck! We thank you for your business and look forward to your next visit!
RecommendedGreat place, prices, and employees
RecommendedOmar did a great job with my car’s service. Highly recommend!
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedKept me informed on status of repair. Estimate was not what I was charged, it was lower! Thanks Cory
Business response:
Thank you, Winifred, for your kind words! We thank you for your business and look forward to your next visit!
RecommendedQuick. Thorough. Professional.
Business response:
Thank you for being our customer, we appreciate your kind words!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,410 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.