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17730 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service/Warranty Repair My Service Advisor, Jermey Gold, was very attentive to my needs and ensured I was scheduled for an appointment as quickly as possible. It is always a pleasure working with Jeremy and his Service Manager, Mrs. Waddell. Their are very professional in their approach to the customer, ensuring the customer feels they are important and want to help them resolve any issues with their vehicle. It is a pleasure working with them, each time have to bring in one of our BMWs for service.
BMW Service Experience My Service Representative Tyler provided excellent customer service. Great service location for service.
New car purchase Excellent customer service provided by Phil Crosby and the rest of the team, but very long wait to complete the purchase due to limited number of finance staff.
BMW X4 Good overall, but had to wait 15 minutes for an advisor and the service was 1.5 hours in addition, so turned into a long visit
Business response:
James, thank you for your feedback about your recent experience with us. If you have any questions or concerns you would like to further discuss, please give us a call at your earliest convenience so that we can assist you. We look forward to speaking with you.
OUTSTANDING SERVICE My experience of buying a new car from test drive to building my dreamcar was absolutely smooth. My sales person Jamie was absolutely outstanding. I will definitely recomand my friends and family to Autonation BMW north houston.
Business response:
Nakul, congratulations on your new dream car! We are so happy you were satisfied with our team! We look forward to seeing you again in the future!
2nd time BMW buyer TJ was great to work with and made the buying process easy.
Business response:
Torie, thank you for your positive review. We're happy to have been of service to you.
Great Experience Mr. Taylor and Mr. Jorge did a fantastic job walking me through our purchase. I will definitely return to this dealership for future purchases! ??
Business response:
Hello Donna, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
BMW Of Houston North Jeremy Gold was very professional as always he has been my service for several years now and I really appreciate him.
Business response:
Kimberly, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Houston North. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
Great Used Car - Jury Still Out Great used car! However not ready when I purchased. Had to make another trip to Houston the following week. When I left with car, the low tire pressure signal came on. I immediately call sales guy. Got info needed to reset TPS after verifying psi on tires. Results pending.
Business response:
Tobias, thank you for your feedback about your recent experience with us. If you have any questions or concerns you would like to further discuss, please give us a call at your earliest convenience so that we can assist you. We look forward to speaking with you.
BMW has a 4.5 star rating with 1,647 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.