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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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MrMiata's profile image
MrMiata 
5 years ago

The car was in perfect condition. Our salesperson Julian... The car was in perfect condition. Our salesperson Julian was very helpful. Completing the deal went very smoothly. I would definitely recommend Crystal Lake BMW Mazda 

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doccar1432 
5 years ago

Awesome, friendly, knowledgeable staff. Was looking for a... Awesome, friendly, knowledgeable staff. Was looking for a specific rare color combo BMW X5 and they had it. Took it home, very happy with the purchase. Would definitely recommend to a friend. Thanx guys!!! 

Paulherlihy78irish's profile image
Paulherlihy78irish 
5 years ago

Bmw of crystal lake made purchasing my car really... Bmw of crystal lake made purchasing my car really easy,Dan and julian were just great in our purchase Thanks guys for treating us fairly 

Lukasz's profile image
5 years ago

This was the best dealership experience our family has... This was the best dealership experience our family has ever had. All of the employees we worked with were super welcoming and helpful. Our salesman, Julian, was pretty laid back and let us drive whichever car we wanted without making us feel pressured. Thanks to the excellent staff, we found our dream car. 

lmigut1's profile image
lmigut1 
5 years ago

Wonderful experience! I can't say enough about Michelle... Wonderful experience! I can't say enough about Michelle and Dan they were so helpful and really listened to my needs and wants. I will definitely recommend to others and definitely be returning in the future. Car buying really can be easy if you have the right people. 

DIaneP's profile image
5 years ago

Great buying experience Came in to look at certified BMW they had on their lot, ended up buying it. Salesman Jordan was excellent to work with. Never felt pressured or manipulated at anytime during the process. He answered all questions honestly and the pricing was straight forward, without the normal dealership song and dance. Got a fair price on our trade and bought the car we were looking for. Their dealership may be smaller then most Bmw dealers, but I prefer the better pricing and personal service then all the frills yo... read more

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Jpnuccio 
5 years ago

A no nonsense transaction! No cheesy tactics here. Dan... A no nonsense transaction! No cheesy tactics here. Dan and Michelle were highly professional and a pleasure to deal with. I would recommend this dealership to anyone who may have had a less than desirable experience elsewhere. 

ColemanB's profile image
ColemanB 
5 years ago

Exceptional customer service from a knowledgeable and... Exceptional customer service from a knowledgeable and enthusiastic staff. I searched nationwide for this car and drove 4 hours from out of state. I wish they were closer so I could return for routine service. 10/10 

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jwalton 
5 years ago

Car buying experience was great! Ethan was knowledgeable, knew most of the answers to questions and got me the answers he did not know. Very helpful, not pushy, he loves cars and wants customers to get the car that suits them with no pressure. Issues arose with scratch in the paint, they caught it, not me, had the back repainted. I am very happy with the dealership and Ethan. They are an hour from my home but worth the drive. Dan was also great to work with. I will recommend this dealer to friends! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.