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BMW
- Automotive
- Palm Springs, CA
About this business
Location details
3737 E Palm Canyon Dr, Palm Springs, CA, 92264, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Prompt, efficient intake, fast turnaround time, excellent..." Prompt, efficient intake, fast turnaround time, excellent communications between service department and customer. Love the video from service going through the checklist from the under surface of the car.
Business response:
Thank you for your 5-star review! Our team aims to provide prompt, efficient, timely friendly services and excellent communication! We're excited to hear that we were successful in providing great services during your recent visit and look forward to seeing you again!
"My service advisor is the best.....always helpful and..." My service advisor is the best.....always helpful and knowledgeable about my special car. Same with the service tech’s. My car is a unusual GTS M4 with not many existing, so it makes it more difficult, but never disappointed
"The service was great as always... Chris was articulate..." The service was great as always... Chris was articulate and informative to my questions and extremely courteous during the check in and completion of the service process....
"Excellent service and communication. Sandra is a pleasure..." Excellent service and communication. Sandra is a pleasure to work with! My vehicle was serviced on time and efficiently. Staff is friendly and very professional.
"The entire team and process of purchasing our new BMW..." The entire team and process of purchasing our new BMW especially Paul our salesperson was exceptional and exceeded our best experience and expectations! 5-Star truly earned.
"Very efficient and safe. We were shuttled back and forth..." Very efficient and safe. We were shuttled back and forth to our house on time! Informative and completed on time. Courteous! We appreciate the service!
"I went in for routine maintenance with the understanding..." I went in for routine maintenance with the understanding that there were no loaner vehicles available. Initially the car was to be ready that same day, but when it wasnt Sandy provided a loaner while the service was being performed. On top of that daily updates were provide
Business response:
Our service staff and Sandy are prepared to have you in and out for your service visit and provide updates throughout your service! We appreciate your patience through the process and hope to see you again soon!
"Best service department ever! Sandy is amazing! Always..." Best service department ever! Sandy is amazing! Always gets the job done! Great service with a smile! Sandy is very knowledgeable about all parts and service and always goes out of her way to accommodate.
Business response:
Thank you for your great review! We agree that Sandy is amazing! She loves to share her knowledge and have your vehicle leave in amazing condition! We appreciate your awesome feedback about Sandy and look forward to seeing you visit her and our service drive again soon!
"I had an excellent experience at Palm Springs BMW. The..." I had an excellent experience at Palm Springs BMW. The dealership was undergoing renovation. However, I was greeted at the drop off location and then taken immediately to a service advisor named Savannah who was very pleasant while checking me in. BMW arranged with Porsche next door to share their waiting rooms.
Business response:
The BMW of Palm Springs team strives to provide that excellent experience even through our renovations. We're delighted to hear that you enjoyed the service process and hope to have you return for future services!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,813 reviews.
When is BMW open?
BMW is closed now. It will open at 7:30 a.m.