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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I used this dealership for service. I’m satisfied with the service. It was appropriate.
Business response:
Adi, I appreciate you taking the time to share your feedback regarding your recent visit here at BMW North Scottsdale and would like the opportunity to discuss with you the 3-star rating. Can you please send your contact information to me? I look forward to hearing from you. Thank you, Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com
Damin, Mazur is my sales person. He was very efficient, pleasant and very respectful during the negotiations. We are very happy with the sales and finance departments
Business response:
Hello. It is our pleasure to have you here at BMW North Scottsdale. Thank you so much for the positive review and our team appreciates your business. Professionalism and quality customer care are our main priorities, and we are proud to know that your experience with us exudes just that. If there are any additional automotive needs, feel free to contact us anytime.
They made it a great experience. Our sales representative was so professional and made us feel special.
Business response:
Hello. Your feedback is greatly appreciated here at BMW North Scottsdale. Your five-star review shows us that you were completely satisfied with our team's efforts to provide exceptional customer service and a streamlined process during your visit. We greatly appreciate your time and business. If you ever need anything in the future, please do not hesitate to contact us. Have a magnificent day.
A professional environment, very informative and the financial process was quick and painless thank you
Business response:
Hello! We thank you for choosing BMW North Scottsdale. Our Team appreciates you and the time you spent with us. We hope you continue coming in and experiencing our amazing and helpful Sales Team here. Have a wonderful day.
Tyler went above & beyond to resolve an issue for us! We were very pleased with the responsive communication of our salesperson.
Business response:
We are thankful for your positive five-star review. We are happy to see our Sales Team went above and beyond to provide you with diligent and knowledgeable assistance. Please don't hesitate to reach out to us here at BMW North Scottsdale if we can be of any further assistance.
Josh and Dave were great! True professionals and would recommend to others. Thank you. Fifteen words
Business response:
Thank you, Chris. We are honored to have the opportunity to assist you and grateful for your recommendation of BMW North Scottsdale. Please let us know how we can help you in the future, and we look forward to assisting you during your next visit!
Great service wonderful people can't imagine having a more pleasurable experience buying a used car. Jeremy our salesman was exactly the kind of salesperson I was hoping to be able to deal with he made our buying experience so easy and of course your dealership and of course your dealership is beautiful and and all those pretty cars. Only thing I would say that you could do better a cold bottle of champagne for the buyers and the salesperson.
Business response:
Thank you for choosing BMW North Scottsdale, Maggie. We are happy to know that you enjoyed such a pleasurable car-buying experience with our Sales Team. We'll have the champagne ready for you for next time!
Good service writers, loaners available as needed, car returned clean and in order. Updates on status are helpful.
Business response:
Thanks so much for bringing your vehicle to BMW North Scottsdale for its servicing. We look forward to your next visit. Have a great day and stay safe.
Great to work with; experienced, factual, and kind; attention to detail and follow up; overall a pleasant transaction.
Business response:
Hi Brenda, thank you for taking the time out of your busy day to leave a perfect star rating. We are glad to learn you had an attentive and knowledgeable experience as we want all of our customers to leave feeling this way. If you have any additional needs or questions, our team here at BMW North Scottsdale is available.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,377 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.