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BMW
- Automotive
- Bowling Green, KY
About this business
Location details
325 Three Springs Rd, Bowling Green, KY, 42104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Responsive, courteous, efficient, personable and service..." Responsive, courteous, efficient, personable and service minded. Easily recommendable. I would return to this dealership again and again and again and again and again and again.
"Brought my BMW in to get my headlight bulb replaced. Mark..." Brought my BMW in to get my headlight bulb replaced. Mark made sure I was taken care of quickly! Was in and out in 10 minutes. Amazing service!
Business response:
We're so happy to hear that Mark made your service visit such a seamless process. All of us at BMW of Bowling Green hope we get the chance to take care of you in the future!
"Great experience purchasing a used CPO vehicle" I was an out of state customer that was flying in to purchase a used X5 from BMW of Bowling Green. Stephen was my sales person and he went above and beyond to make sure that I was completely satisfied with my purchase. I am very particular about my vehicles and Stephen made sure to answer any questions I had with full detail and clarity. Having purchased many many cars over the years from various dealers, it was refreshing to have a salesman not giving a run around and just be... read more
Business response:
Roman, thank you for the 5 star review! We are honored to hear that you flew in from out of state to do business with us at BMW of Bowling Green, and we couldn't be more pleased to hear that Stephen made the trip worth it! Providing our customers with exceptional service is always the goal, and we are so proud to know that we made that happen for you. We will be sure to let Stephen know that you appreciate him!
"Responsible experience" I was very pleased to work with Stephen and Michael, they were upfront about everything I asked and did not put any pressure on me to buy or add extras as is often the case with other dealers. That was nice because if someone tries to pressure me or change my mind with it is the best thing to do I would do what I have done in the past, in other situations, and just get up and leave. Stephen sold me on the car by just letting me explore and answered my questions and he was very attentive without being... read more
Business response:
Thank you for the 5 stars! We are so happy to hear that you enjoyed your time with Stephen and Michael. Providing our customers with a no pressure experience is important to us here at BMW of Bowling Green, and we couldn't be more proud to hear that we made that happen for you. We will be sure to let Stephen and Michael know that you appreciated their service. We look forward to working with you again!
"Excellent Sales experience" Had a very good experience with the sales staff, finance and manger. Clearly explained options and follow up regarding vehicle operation and maintenance. Stephen Nelson did an outstanding job as a salesperson.
Business response:
Hi Michael! Thank you for your review of BMW of Bowling Green. It's so great to read about your recent car-buying experience with Stephen and we hope to see you again soon. Have a great day and see you next time!
"Found my PERFECT vehicle! " This is my third vehicle from Luxury Imports of Bowling Green. I was looking to move from a 328 wagon back to an SUV. Brett and Bryan Denver could not have been more helpful! I am very particular about the features in the vehicle, especially the "Driver's Assist" safety features. They made every effort to find exactly the right size SUV, the X3 that had every feature I really wanted. Ron, the service manager has been so great over the years that I trust him to answer any concern I may have had. H... read more
Business response:
Thank you for your review of BMW of Bowling Green! We are truly grateful to have your support and repeat business. Congrats on purchasing your new BMW X3! Your compliments about working with Brett, Bryan, and Ron throughout your car-buying process are wonderful to read as well. Hope to see you again soon and happy driving!
"Excellent service" As usual Ron McCarty and the guys in the shop provided excellent service and advice on maintaining my BMW. I always enjoy my visit at the dealership.
Business response:
It makes our day to hear that you enjoy coming to BMW of Bowling Green! Thank you so much for writing us a five-star review and mentioning Ron. We appreciate your continued support.
"Maintenance service and engine light." Ron was very informative and took care of all the needs. He gave advise on future service needs and an approximate time line. Other staff were friendly and helpful.
Business response:
Thank you or the kind words about Ron and the BMW of Bowling Green team! We are grateful to have you as a customer.
"Service Review" In a critical moment your service department and Provided outstanding service to my vehicle.. My vehicle had a flat tire and your service department was able to provide a replacement. I simply called them and the service writer Ron said come right over. He made me feel like I was one of your regular customers
Business response:
We are so happy to hear that our Service Team was able to help out in this challenging situation and replace your flat tire. Thank you very much for stopping by to commend Ron! If any future issues should arise, we will be here to help.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,312 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 8:30 a.m.