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BMW
- Automotive
- Middletown, RI
About this business
Location details
1215 W Main Rd, Middletown, RI, 02842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Seamless experience thanks to Jeff and the Team" I purchased my car from out of RI and Jeff and team had everything ready the day I arrived to close the deal, including swapping the summer tires with winter's as per a very down-to-the-wire request I made (John helped shipping the summer tires to my location). Signing the paperwork was a breeze with Dimitriy who was very thorough and took his time to explain all documentation that was signed. Then Nicholas made sure we got acquainted with all the technical aspects of the car... read more
Business response:
Wow, that is what we love to hear! We are so pleased that our team was able to help make your experience a breeze. We appreciate your business and look forward to your next visit.
"Paul Cunha is an awesome service leader. He took care of..." Paul Cunha is an awesome service leader. He took care of my car, fixed every detail and explained each service that was completed. Love working with him !!!!
Business response:
That's what we love to hear! Thanks for taking the time to share your experience with Paul!
"As always BMW of Newport has given me great service...." As always BMW of Newport has given me great service. Their staff from top to bottom performs at a very high level. Thank you and your staff for great communication and service. It is what I come to expect from this crew.
Business response:
You are absolutely welcome, Stephen! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!
"Excellent service. Awesome deal. After two decades of..." Excellent service. Awesome deal. After two decades of buying cars from them that should say it all. Can’t beat their prices either. Thank you guys
Business response:
Chuck, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.
"Wonderful service, nice people and I love my new car...." Wonderful service, nice people and I love my new car. Sales and management were super helpful. Nick who explained the car was great. It was helpful to have Nick explain all the features. Jeff Cairo was very nice and accommodating. I would definitely buy here again.
Business response:
Hi Kim! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.
"Dealership working with the collision department" I have had mixed customer service from Metro/Grieco dealerships for the last 15 years. A couple very bad and a few satisfactory experiences. I was in the market for another new vehicle the end of last year and received excellent customer service from BMW of Newport. Well last month I was involved in an accident and needed to have my ultimate driving machine repaired. Because of the excellent service at the Newport dealership, I decided to have the repairs done at Grieco Coll... read more
Business response:
Thank you for the excellent review, Bill! We appreciate you!
"Great service. Great communication. Diagnosed the..." Great service. Great communication. Diagnosed the problem in a timely fashion. Clean, modern facility. Repaired car quickly. A pleasure to do business with. Would use them again.
Business response:
Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!
"Excellent service . They picked up the car when they said..." Excellent service . They picked up the car when they said and returned it in a timely manner. The advisor called and told me what the car needed . . Exceptional staff and service !
Business response:
Wow, that is what we love to hear, Kristin! We are so pleased that our team was able to help make your experience a breeze. We appreciate your business and look forward to your next visit.
"Simon our sales rep was great. I contacted him regarding..." Simon our sales rep was great. I contacted him regarding a specific vehicle and he provide excellent info as well as great pictures on the vehicle. My wife and I drove up from CT (2hr drive) to the dealership in RI. We were not disappointed. He described it perfectly. The negotiations were quick and the pickup and final paperwork went very smoothly. The final transaction was about 45 mins. I would recommend the dealership and Simon to my friends and colleagues for... read more
Business response:
Thank you for the kind review, MB! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,812 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.