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BMW
- Automotive
- Rochester, MN
About this business
Location details
2720 Highway 52 N, 2720 US-52, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional staff. I did not have to wait long for... Very professional staff. I did not have to wait long for my car to be serviced. They kept me informed about what my car needed and the cost.
Business response:
Alex, Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.
Very friendly and helpful! My wife and I were able to get the car we wanted at a very affordable price! Everyone was friendly and answered all our questions when we were between two cars. Almin and Stephen stayed past closing to help us finish with the sale which we greatly appreciated!
Business response:
Thank you for choosing Luther Park Place Motor Cars. Hearing that your experience with us was friendly and helpful is exactly what we strive for. We always want our customers to feel comfortable, confident and happy with their purchase. We do look forward to serving you in the future. If you should have any questions or concerns, please do not hesitate to reach out to us. Again, thank you for your kind review and for choosing Luther Park Place Motor Cars.
Friendly people and well as fast service. The shuttle... Friendly people and well as fast service. The shuttle ride is extremely helpful and very convenient. Mac was very nice and was informative about my visit.
Business response:
Thank you for choosing Luther Park Place Motor Cars. Hearing that your service appointment went well is fantastic. We are happy to hear that everything with your visit went well. If you should have any questions or concerns, please do not hesitate to reach out to us. Thank you again for choosing Luther Park Place Motor Cars.
Jeff is always great and so is the team I've been coming... Jeff is always great and so is the team I've been coming here since I brought my car in 2015 to have it serviced even though you do not do Kia's anymore they still do them which I appreciate
Business response:
Thank you for choosing Luther Park Place Motor Cars. We truly appreciate our customers. One of our main priorities as a business is to have our customers feel like part of our family. We hope that you know how much we do appreciate you. If you should have any questions or concerns, please feel free to reach out to us. Again, we thank you for your business.
warranty service Always good experience here. Live 78 miles away and have always been offered a loaner vehicle. Work has always been done satisfactorily. Most wait times have been as anticipated.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your experiences with us have always been done to your liking. We are looking forward to seeing you again in the future. If you should need anything prior to your next visit, please feel free to stop in and visit us or give us a call. Thanks again for choosing Luther Park Place Motor Cars.
Park Place is always very prompt and courteous. Their... Park Place is always very prompt and courteous. Their covid protocols are excellent. I felt very comfortable getting service. Joshua is always willing to answer questions.
Business response:
Thank you for choosing Luther Park Place Motor Cars. One of our main priorities here is keeping our customers and staff healthy. While there have been many new steps that we have had to work into our daily routine, we only want what is best for everyone. We, as a team, know that some of these precautions have been a little more time consuming for our customers, but we do appreciate everyone understanding. We do look forward to seeing you in the future. If you should have any concerns or questions, please do not hesitate to c... read more
Answered all questions and informative. Very friendly.... Answered all questions and informative. Very friendly. Wait was comfortable and reasonable. Missed the coffee, but understandable given the covid distancing precautions. Very clean facilities. Thanks so much!
Business response:
Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your service appointment went well. Not having our refreshments and snacks is very much missed by many, but our main goal is the health and safety of our customers. We do appreciate your understanding of this. We appreciate your great review and look forward to seeing you in the future. If you should have any questions or concerns, please feel free to reach out to us. Thanks again.
Took longer than expected. Charges were less than quoted... Took longer than expected. Charges were less than quoted which is great, but services done were not explained,and we weren't sure if our tires were rotated
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate your business. We do apologize that your service appointment took longer than expected. Sometimes there are unexpected occurrences that do happen during our work day, but this is something that we will make sure to communicate to our Advisors so that they can remember to relay the delay to our customers as well. We will also work with our advisors to have them go over work that is done, so that if you should have questions they can be asked right away. It is ... read more
I bought my car online but the process was smooth, quick,... I bought my car online but the process was smooth, quick, and easy. Communication with the salesperson and finance person was excellent. I would recommend this dealership to a friend and would purchase from them again.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We are very pleased to hear that your purchase was smooth and easy! We strive to have the process go smooth and easy, but also always want our customers to feel that they understand and feel comfortable and confident with their purchase. If you have any questions or concerns, please feel free to reach out to us. Thanks again for choosing Luther Park Place Motor cars.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 1,576 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.