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BMW

4.8

About this business

Location details

3015 S Hanley Rd, Saint Louis, MO, 63143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,307 reviews
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Brittany W.'s profile image
Brittany W. 
4 years ago

"I would like to take some to thank one of your employees...." I would like to take some to thank one of your employees. Patti, you are very appreciated and always go above and beyond. Your enthusiastic attitude, work ethic and willingness to help anyone continues to shine through. You're certainly an asset to this company and Autohaus WOULDN'T be the same without you. Thank you for always providing me with nothing but the BEST customer service. Thank you 

Business response:

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again! 

Antonio Douthit-Boyd's profile image
Antonio Douthit-Boyd 
4 years ago

"Larry Lentz was the best and most helpful salesman on..." Larry Lentz was the best and most helpful salesman on earth. Thanks for welcoming us into the BMW family, we will be sending all of our friends and family. 

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Lary is one of the best! Thank you for choosing Autohaus! 

Mary-Kate L.'s profile image
Mary-Kate L. 
4 years ago

"FANTASTIC, from beginning to end. Larry L gave us his..." FANTASTIC, from beginning to end. Larry L gave us his honest and very knowledgeable advice during our selection process, listened to our wants and needs, and found us a vehicle that feels as if it was custom made for us. The warmth, knowledge and confidence of every staff member we worked with made us feel proud to joint the BMW family. Larry H's genius expertise on the ins and outs of the car had us feeling even more excited to drive it home, navigating us through t... read more

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Lary is one of the best! Thank you for choosing Autohaus! 

candice.deboise's profile image
candice.deboise 
4 years ago

"Larry Lentz was definitely kind, honest, and truly helped..." Larry Lentz was definitely kind, honest, and truly helped us buy the perfect car! The “Other Larry” wowed us with all the spectacular features! We were like kids in a candy store when he gave us the tutorial on all of the bells and whistles. They both made our buying experience luxurious! 

Business response:

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Larry and Larry are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again! 

Mary M's profile image
Mary M 
4 years ago

"Great sales service. Finance team amazing. And they took..." Great sales service. Finance team amazing. And they took time to explain all the features of the car. Great experience. Thank you for great service overall. 

Business response:

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care! 

Hobby711's profile image
Hobby711 
4 years ago

"Easy to deal with. No hassle. Video of car's inspection..." Easy to deal with. No hassle. Video of car's inspection was impressive. Ready in a timely manner. Would recommend to other BMW owners. Service was great. 

Business response:

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care! 

Jim S's profile image
Jim S 
4 years ago

"Outstanding responsiveness and tech-savy employees..." Outstanding responsiveness and tech-savy employees throughout the process. Closed the entire deal virtually. Accepted my paperwork electronically and provided home delivery of car! Bravo! 

Business response:

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW! 

Debbiedemp's profile image
Debbiedemp 
4 years ago

"Absolutely amazing. When I had an issue with my coolant..." Absolutely amazing. When I had an issue with my coolant light coming on, I called Ethan in service, he gave me the road side assistance number to call-they got my car towed; arranged an Uber to get a loaner car and then Autohaus service took care of everything so professionally. Ethan really went to bat for me on getting the service covered under the warranty and kept me informed every step of the way. Thank you again. 

Business response:

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Ethan is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again! 

acglee's profile image
acglee 
4 years ago

"This was my first visit to your Autohaus And it was very..." This was my first visit to your Autohaus And it was very nice. Everything was clean and everyone was pleasant and helpful. The waiting area it was very comfortable. It’s nice for future reference to know that there are workstations. 

Business response:

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,307 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.