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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent service and parts departments!" I came in for emergency service without an appointment. The service advisor and mechanics had my repair performed within two hours and the parts department had the needed parts which I was unable to find at three other dealerships.
Business response:
Hello John, Thank you for sharing your recent positive experience with us here at South Bay BMW. We are pleased to hear that your car was serviced with us when it was unable to at other dealerships. Although we are glad you had a good experience with us, we want to make sure your all around experience is great. Please don't hesitate to contact our service management team directly with any questions, concerns or feedback. We are always looking to hear more from our customers on what we can improve on. Thank you. customerservi... read more
"Excellent " Jeff helped me find the perfect car. He was efficient, honest, and went above and beyond to get me the car I wanted! This was the best car experience I’ve ever had. Highly highly recommend!
Business response:
Hello, Thank you for sharing your recent 5 star sales experience with Jeff here with us at South Bay BMW. We are pleased to hear that your experience was efficient, honest and was above and beyond your expectations. Congratulations on your new BMW. Welcome to the McKenna Family. We are here for you anytime in the future. Enjoy every mile ahead in your Ultimate Driving Machine!
"Service and maintenance, well done!" As most of my service calls have been handled at the South Bay BMW, I can truly say that the customer care is always very good. Dan Cao was quick to answer questions and provided a quote of needed work in a prompt manner. The car was well taken care of and though the car needed an exrtra day to complete the work, it all was completed in good time.
Business response:
Hello, Thank you for sharing your recent 5 star service experience with Dan here with us at South Bay BMW. We are so pleased to hear that your questions were answered and that your car was well taken care of. Thank you for choosing us here at South Bay BMW. We are here for you anytime in the future! Enjoy the road ahead!
"Willy is the best" Always get great service from Willy. Excellent team member. He makes that personal connection and takes time to understand your concerns and makes sure they get addressed.
Business response:
Hello Adam, Thank you for sharing your recent 5 star service experience with Willy here with us at South Bay BMW. We are pleased to hear that your experience was excellent and personal. Thank you for choosing us here, and we are here for you anytime. Enjoy the road ahead in your Ultimate Driving Machine!
"Fe celestial " She always followed up with me and was very patient I would highly recommend her. I'm still looking forward to getting into a new BMW
Business response:
Hello Ray, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are pleased to hear that your experience was patient. Thank you for choosing us here at South Bay BMW. We are here for you anytime!
"Vee Takes Care of You Like a Brother!" I have been going to South Bay BMW for service and repairs since 2016, first with my 2008 335xi, now with 2016 340i. I come back to Vee because he is transparent with you. He lays out all the costs so you are able to work with him on certain areas of the repair or service you are doing. Also, Vee tells you not to proceed with certain services and repairs if they are not needed at that time. He worked with my third party warranty company to cover as much as repairs with my 335xi, from w... read more
Business response:
Hello, Thank you for sharing your recent 5 star service experience with Vee here with us at South Bay BMW. We are thrilled to hear that your experience was quick and great! Thank you for choosing us here at South Bay BMW. We are here for you anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!
"Avi Nemes is the nicest and most professional guy!" I want to thank Mr. Avi Nemes for all his help with getting our car on a busy Saturday afternoon. He was so patient and so polite and so amazing. We had lots of questions and he took the time to explain in detail everything we needed, and that, on his day off! My family and I really appreciate your time and effort, Mr. Avi and we are truly enjoying our BMW! Thank you! M.Kim
Business response:
Hello, Thank you for sharing your recent 5 star experience with Avi here with us at South Bay BMW. We are so pleased to hear that your experience with us was patient, polite and detailed. We are happy to hear you were taken such great care of with Avi! Thank you for choosing us here, and we are always here for you anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
"Thank you Alfonso" Came in for service and was well received. I borrowed a loaner for the day and returned with my car ready to go again. Thanks.
Business response:
Hello, Thank you for sharing your recent 5 star service experience with Alfonso here with us at South Bay BMW. We are so pleased to read your kind review. Thank you for choosing us here, and we look forward to seeing you anytime in the future! Enjoy the road ahead!
"Just ask for Martin Dino" Very happy with South Bay BMW and Martin Dino. He was very professional, friendly and responsive to emails. With such a large inventory, Martin was able to get me a better deal than any other dealership. Trust me, I tried! When I came in to test drive the car, he let me drive every car I wanted and explained in depth the features of all my options. Martin was more concerned with me being comfortable and happy with my purchase than anything else. There was no pressure to buy. So if you are looking f... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.