This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"After having a frustrating buying experience with another..." After having a frustrating buying experience with another dealership I reached out to Catonsville and Jae lim was my salesman. What a difference between experiences. Such a great, upfront/honest and just all around cool guy. I walked out with my new car that night and the transaction could not have gone any better. If only all car salespeople could be like Jae !
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Jae lim most helpful selling me car so nice highly..." Jae lim most helpful selling me car so nice highly recommend ask for jae lim bmw catonsville
Business response:
Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Paul was a pleasure to work with. He made the process..." Paul was a pleasure to work with. He made the process easy and I couldn't be happier with my new car! Everyone at the dealership was pleasant and their customer service is top notch. Thanks for a great experience and an awesome vehicle!
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope to be of service to you again! Take care!
"Best BME customer service department in the business and..." Best BME customer service department in the business and best service manager Keon Tobin and staff
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Awesome service I love my service advisor I will keep..." Awesome service I love my service advisor I will keep coming here for service and all my car needs.
Business response:
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Best BMW customer service department in the business and..." Best BMW customer service department in the business and best service manager Keon Tobin and staff
Business response:
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"My sales person Jae Lim was great! Very patient and..." My sales person Jae Lim was great! Very patient and polite. He gave me a great deal! He’s my salesperson from now on! Thanks Jae.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Good salesman. Easy to deal with, he knows his stuff and..." Good salesman. Easy to deal with, he knows his stuff and what he is selling. A+
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"I have a legit question and was forwarded to Sam Choi..." I have a legit question and was forwarded to Sam Choi whom ignored my messages both by phone and email. Piece of filth thinks I enjoy contacting car dealers just for fun. Update: got a message from Mark Sonn, another finance manager whom had the common courtesy to call me back and explained everything to me on what was going on. Mark gets 5 stars from me. Would I buy another BMW from this dealer? Yes, yes I will, just remember once you get to the financing part and y... read more
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.