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BMW
- Automotive
- Raleigh, NC
About this business
Location details
5603 Capital Blvd, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Fantastic Experience" Our current 2016 BMW X3 lease was set to expire in three months and we were contacted by Brian Bunting regarding an opportunity to move earlier into a new lease. Brian shared several options with us, and once we narrowed them down to three cars, Brian pre-negotiated our costs with us over the phone so that we could get right down to business when we met in person (we live 1.5 hours away). When we arrived, Brian was finishing-up with another customer so Mitch Hart was kind enough to introduce us to our ... read more
Business response:
Hi Barb! Everything in your feedback here makes us so proud of the customer service that Brian provided. Thank for taking your time to share the details of your car buying experience. We love knowing that you drove into the sunset with big smiles! Thank you from all of us at Leith BMW and enjoy your beautiful new BMW X3!
"Outstanding Customer Service" After a few days of car searching I sent in an inventory inquiry to Leith BMW of Raleigh on Friday Night, and by 10am the following morning we were meeting with Barry Frucht. He was a BMW enthusiast himself, and knew the answers to all of our questions and then some. From start to finish he made us feel comfortable, and confident in the purchase that we were making. I would recommend this dealership and specifically Barry to anyone who is looking to purchase a BMW or any other car in their inve... read more
Business response:
Thank you for posting about your experience so others will know what it's like to be a guest at Leith BMW! We are delighted that Barry answered all of your questions and guided you through the purchasing process with five-star service. Most of all we love that you drove home confident in your new vehicle. All of us appreciate your kind recommendation!
"Very engaging " Very efficient and easy to communicate and negotiate with. Joe Lee was thorough. Sales staff responded to me immediately through text even though the dealership was closed. They also requested a time to call me and were prompt in doing so.
Business response:
Hi June - It's wonderful to hear that you received communicative service from Joe and the Leith BMW team! Thanks so much for posting about your purchasing experience. If there is anything else we can do to assist you, please let us know.
"Smooth " Smooth transaction. Harry was a patient sales rep and did everything in his power to get the deal finalized. Was able to figure out option that was best for my situation.
Business response:
We love to hear that Harry was able to make a deal that worked for you. Thank you so much for the excellent review! All of us at Leith BMW hope that you are enjoying your new car.
"Super Easy!" By far the best and easiest transaction I’ve ever done with any dealership! Corey King was able to find and get me into a new car within hours! I was able to tell him what I needed and wanted and he nailed it! Couldn’t have asked for a better experience! I highly recommend Corey King at Leith BMW!!!!!
Business response:
Thank you for taking the time to review Leith BMW! We appreciate your positive feedback about our dealership and working with Corey on our team. Congrats on your new car and hope to see you again soon. Happy driving!
"First class customer service!!!" Great customer service - especially from Ales Olecky. I found a listing online for a car I was interested in and Ales arranged a very smooth deal from out of state. I flew down to see the car and it was just flawless - perfectly detailed. Ales is Highly recommended -- be sure to see Ales.
Business response:
Hi Carmen! Thank you for your review of Leith BMW. It's wonderful to know Ales demonstrated excellent customer service to you, especially since you had to fly in to view the car! Congrats on this purchase and we hope you are enjoying it. Have a great day and happy driving!
"Excellent Experience" We recently worked with Brendan on a used vehicle. Brendan was patient throughout the buying process and worked hard to get a good deal for us. We are happy about the purchase, and I will definitely contact him next time when I want to trade-in for a new car.
Business response:
All of us at Leith BMW are happy to see this wonderful feedback! Thank you, Yingying. Your compliments about Brendan and the excellent customer service he provided are great to read, too. See you next time and have a great day!
"People are so friendly and provided an excellent deal!" I really satisfied about the deal I got from this dealership. They were so friendly and gave me a great deal. The dealer was very proactive and tried so hard to get me this deal. Thanks!
Business response:
We are thrilled to hear that you drove home from Leith BMW a satisfied customer! Thank you so much for the fantastic review and congratulations on your new car.
"X2 model " We had an amazing visit and test drive with Barry. He was able to deliver all the specs about the car we were interested in-model x2. We already recommended this place and sales executive to our friends. We tried many dealerships and BMW is on top thanks to outstanding customer service experience.
Business response:
It means a lot for you to say that Leith BMW is your top car dealership! We are delighted to hear that you enjoyed your visit with Barry. If there is anything else we can do to assist you, please let us know.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,515 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.