BMW

Staff First time buying a car . Allen Lukas was very helpful. He was very informative about the vehicle I was purchasing.. I would buy/recommend this dealership again. Very good experience.

Bought vehicle from out-of-town It was time for me to retire my fun Miata, and as that would leave me without a manual transmission vehicle I figured it was time to search for a new one. There was only one recent Honda Civic within my entire state that had a manual transmission: a 2017 with 45,000 miles on it. I loved it, but a search of other vehicles in the upper Midwest showed me that there was one for the same price at Motor Werks Barrington with 30,000 fewer miles. The local dealership wouldn't lower the price, so I decided to purchase the vehicle from out of town. I worked a ton with Anna Marie Horn, who was absolutely heroic in this process. I can't say that it was easy: there were multiple trips to the bank, money wiring, notarization, interstate shipping, and so on. And a few mistakes along the way: an error on the car checkup, the registration going awry, and some last second bank dashes. But Anna Marie (and her team) made them right in the end, which was darned impressive given how much extra work this was for them. After all that, I ended up with the car I loved for what basically amounted to a $300 shipping charge. I'll happily pay $300 for 30,000 unused miles any day. I can't begin to express how much I appreciate the work they put into this.

Great Sales Service We had a great experience buying a Honda at Motor Werks of Barrington. The sales team of Anna Marie Horn, Aaron Bulinski along with Ian Higgins were kind, friendly and listened to what our needs were for a new vehicle. We did not feel pushed into a sale in any way. I truly hate buying cars (it just takes so long), but this was a tremendous experience. I've already recommended Anna Marie to a couple of friends because of fantastic experience we had.

Service Persistence I had an annoying squeak/chirp coming from under the frame of my 2017 X5 when I would come across a bumpy stretch of road, I want to thank the Motor Werks techs and especially Erik Swanson for finding and correcting this. It took two tries but they did not give up, they knew it was a big deal to me. Erik is just a good guy, very likable and he cares a lot about keeping his customers informed of progress. This was not an easy fix but they got it...... Thank you Erik and Motor Werks, I am very happy.

"Service Persistence" I had an annoying squeak/chirp coming from under the frame of my 2017 X5 when I would come across a bumpy stretch of road, I want to thank the Motor Werks techs and especially Erik Swanson for finding and correcting this. It took two tries but they did not give up, they knew it was a big deal to me. Erik is just a good guy, very likable and he cares a lot about keeping his customers informed of progress. This was not an easy fix but they got it...... Thank you Erik and Motor Werks, I am very happy.

Fast follow-up and Pleasant I was pleasantly surprised by my recent car buying experience-from start to finish! I appreciated the flexibility in communication-with email for detailed information and text messages for quick questions and fast follow-up. (Much better than playing a game of phone tag). Victor also went above and beyond to make sure the car I was interested in was available to test drive. He realized I had done my homework on which model I was interested in and didnt waste my time going over superfluous information. And once I decided to buy- it was straightforward and transparent and completed pretty quickly. Will definitely recommend this place!

Helpful when selling. Not so helpful after. Helpful when selling. Not so helpful after....

Quick transaction and friendly staff I wanted to buy a car for college and they had all the models for me to choose from. Staffs were friendly and over all an great buying experience! Would definitely comeback for if I needed a new car !