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BMW of Greensboro
- Car Dealers
- Greensboro, NC
About this business
Location details
3902 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Charged for services that were not needed. The car was driven less than 5k miles for the 12 months so to remove the alert of service due, I scheduled a oil and oil filter change with my regular tech who agreed that's all I needed. When I got there, he had to take some time off, so I was routed to another tech who informed me that I would and should add on a required 3 year vehicle check for $199 and a cabin filter for $185 and another filter for $85. The additional $469 was not needed, but put on for his commission only. I w... read more
I liked that they washed my car. I didn't like that they left grease smears on the hood and front panel.
Arrived with appointment made on line and was told sometimes those do not go through. Came with specific problem but a diagnostic was done, recommending work that I did not come for and did not need done. There were extended and delayed evaluations of problem I did come for and put off and recommended that I leave vehicle overnight. When informed that was not possible, a lot of excuses but my problem was taken care of. Delays and not attending to my problem. Did not acknowledge my service contract initially. They also reset ... read more
They did not offer value pricing which I qualified for and was several hundred dollars less than what they recommended. They changed my break fluid but did not replace the cap.
I brought my car in for a repair; a diagnostic was run. the only thing that came up was an oil leak. This repair cost was over $3000.00 dollars. Picked the car up a check engine light came on. There was no light on when I brought it in. Now it's costing anther $2000.00 to repair. I am afraid that next it will be more money to let them repair this. Things that was promise did not happen. It's ok to say we made a mistake I did.
Waited over 3 hours for oil change. Too many additional charges for unnecessary things. $250 for a light that came on (was told it only comes on about every 2 years) Really? I love my BMW, but will not return to the dealership for service. There are other highly qualified mechanics around.
Salesman Ted was kind and knowledgeable. The original salesperson showed me the truck by video with a cap. Later the day we were making the agreement they notified me that the cap was not part of the deal as they realized it was to be returned. When I ask for a lower price because it wasn't part of the vehicle they showed me. They refused. They were supposed to deliver the vehicle to me as I paid $901. for delivery and taxes. After days went by, they told me they couldn't find someone to do it. So, I made the trip to North C... read more
Simple oil and filter change. Service writer forgot to tell me that my car was ready increasing wasted time of mine.
They have the worst customer service. The manager is horrible does not follow up with his team to make sure service is accurate.
Frequently asked questions about BMW of Greensboro
How is BMW of Greensboro rated?
BMW of Greensboro has a 4.6 star rating with 4,480 reviews.
When is BMW of Greensboro open?
BMW of Greensboro is open now. It will close at 7:00 p.m.