Bonnie-Lynn Robida at CrossCountry Mortgage

James S. 

Verified by CrossCountry Mortgage

2 years ago

Dear Crosscountry Mortgage, I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your team throughout the mortgage process. From start to finish, the experience was smooth, efficient, and incredibly professional. First and foremost, I want to extend my gratitude to Bonnie Robida for her outstanding support and guidance. She was attentive to my needs, promptly answered all of my questions, and provided expert advice every step of the way. Her expertise made navigating the complex... read more

Michel R. 

Verified by CrossCountry Mortgage

a year ago

Stop all the redundant questions snd and requests for documents. Aside from regulatory questions the process was not particularly well thought out.Your rates were not very competitive 

Randy W. 

Verified by CrossCountry Mortgage

a year ago

Too many people communicating the same information. Receiving same email messages from 3 different people. 

Garland B. 

Verified by CrossCountry Mortgage

2 years ago

The appraisal process could have been better everyone kept saying that their hands were tied and couldn't do anything about it.this delay caused us a lot of stress.We were told different things about the process each time we called to see what was going on.