This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Communication and truthfulness
Business response:
I'm grateful for your kind words, Tanya. It's great to hear that I could help make the process easier for you. If you ever have more questions or need further assistance, feel free to reach out. I'm looking forward to potentially working together again and appreciate your willingness to recommend me.
Verified by Mutual of Omaha Mortgage
Brenda was patient with all my questions and gave sound advice. She gave options not pressures and was willing to go the extra mile to get things done when issues arose.
Business response:
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Verified by Mutual of Omaha Mortgage
Brenda went all out in making sure we were informed. She also promptly responded to texts and phone calls. She was always very curious and patient.
Business response:
I'm thankful for your kind words, Christopher. It's reassuring to know that I could address your questions and provide the care you needed throughout the experience. If there's anything more I can assist with, please don't hesitate to let me know.
Verified by Mutual of Omaha Mortgage
Made what I needed to do clear.
Verified by Mutual of Omaha Mortgage
It's not MoO or Brenda's team. Buying a house is stressful and lengthy. It sucks and I'm glad it's not a process we have to go through again. Also, only gave a 7 on "would you recommend" not because I didn't like the service but because most people I know already own a house and aren't going to be looking to buy. I would have put 5 as being middle of the road on likliehood, but that came with a red, sad face emoji. I'm a teacher and no one is perfect, and if you are asking me a "likliehood" question, that's not necessarily a... read more
Business response:
Thank you, Lisa, for taking the time to share your feedback. I understand that the home-buying process can be quite stressful and it's good to know you're relieved it's behind you now. I appreciate your thoughtful explanation about the recommendation score. Your perspective as a teacher on not typically recommending businesses is valuable, and I'm grateful for your honesty. If there's anything from your experience that could be improved or if there's any assistance you need in the future, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
It's not MoO or Brenda's team. Buying a house is stressful and lengthy. It sucks and I'm glad it's not a process we have to go through again. Also, only gave a 7 on "would you recommend" not because I didn't like the service but because most people I know already own a house and aren't going to be looking to buy. I would have put 5 as being middle of the road on likliehood, but that came with a red, sad face emoji. I'm a teacher and no one is perfect, and if you are asking me a "likliehood" question, that's not necessarily a... read more
Business response:
Thank you so much, Carl! I'm really happy to hear that you had a positive experience as the agent in this transaction. It was a pleasure working with you and helping make the process a smooth a flawless closing.
Verified by Mutual of Omaha Mortgage
Brenda and her team are amazing!
Business response:
Thank you, Susan, for your kind words. I'm glad to hear that you had a positive experience with me and my team. Your appreciation means a lot, and I'm grateful to have been part of your journey. Please feel free to reach out if there's anything else I can assist you with in the future.
Verified by Mutual of Omaha Mortgage
Brenda was professional and knowledgable. She communicated and kept me informed throughout the process making it as easy and efficient as possible. I am truly grateful for her time and help and could not recommend her more. Brenda is absolutely fantastic and a true professional!
Verified by Mutual of Omaha Mortgage
Brenda was professional and knowledgeable. She communicated every step of the way and made the process simple and efficient. I am so thankful to have worked with Brenda and appreciate the time she put into helping me. She is absolutely fantastic!
Business response:
Thank you, Michelle, for your generous feedback. I'm so glad to hear that you found the process simple and efficient. It was important to me to keep you informed every step of the way. Your kind words about my professionalism and knowledge are truly appreciated. I'm grateful for the opportunity to have worked with you and am delighted that you had a positive experience.
Brenda Morterud at Mutual of Omaha Mortgage has a 4.9 star rating with 347 reviews.
Brenda Morterud at Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.