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17935 Longenbaugh Road, Cypress, TX, 77433, United States
Get directionsI enjoyed the tour of Heartis and was impressed with the overall physical facility. The site is quite large, and while aesthetically impressive, I felt it might become a bit impersonal with so many residents to attend to and engage.
I went on a tour here and the staff was nice and helpful. They answered all of my questions. This was a nice, clean community. We were looking for a private room and all they had were semi-private rooms. So it just wasn't a good fit for my mom. I would recommend families tour as many places as they can before making a decision.
Excellent facility, clean, bright, all the right things to keep residents and their families happy.
Business response:
Hi, thank you so much for the positive review!
My father is receiving good care in this community. He likes it, and I'am satisfied with everything they have done for us. This is a good, attractive community. Everyone has been very kind, and helpful. The staff is good, and have been responsive whenever needed. They provide good meals for the residents. I'am very pleased with the community, and I would recommend it.
Business response:
Thank you, for reaching out to us. Your opinion plays an integral part in the care we provide to our residents at Heartis Cypress. We're happy to hear that your father is enjoying his time in our community, as well as that we've earned your recommendation! Thank you, and have a fantastic day!
Warm and Heartfelt Experience
It is very clean, the food is good and the people that work there are very nice.
The tour guide that showed us around Hartis Cypress was very nice and it was a well kept up facility. The problem was that they offered more than what my father would do. For the price, he'd be spending too much and not taking full advantage of everything they offered.
We toured this community for the care of my mom. The staff was nice and we liked the staff. The community was clean and maintained. We liked the meals that are offered. They did not have an activity director or a service for personal needs. We know that they have a high turnover of staff. We would suggest that families tour the community to see if the care is what they want for a loved one.
Everyone at Heartis Cypress has been so caring and great to work with. We were so stressed over putting our mother in a memory care facility, but they have done a wonderful job. Very caring folks.
Business response:
Thank you, Karen, for reaching out to us. Your opinion plays an integral part in the care we provide to our residents at Heartis Cypress. Thank you again for the great review!
Bristol Park at Cypress Assisted Living & Memory Care has a 4.5 star rating with 147 reviews.
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