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Broadstone Scottsdale Quarter
- Apartments
- Scottsdale, AZ
About this business
Location details
15345 N Scottsdale Rd, Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Something is always broken The maintenence team for the units are very responsive and courteous. However management's responsiveness to getting subcontractors to maintain and repair the pool gates, overhead garage doors and man doors to the parking garage is very frustrating. The doors and gates are continuously broken or in some stage of disrepair.
Business response:
Hi Randolph, we appreciate your honest review. We do want you to know we conduct monthly maintenance on all gates, garage doors, etc. When repairs are needed, our team does work diligently to schedule/coordinate repairs as soon as feasibly possible. With that being said, we still understand your frustrations and would like to work towards turning your experience around. Please reach out to us at broadstonesqmgr@greystar.com or (480) 264-3500 to discuss further. -BSQ Team
Unsafe, Unprofessional, and Overall Awful I could honestly write a book about all of my issues with this place (and basically did when I sent my notice to vacate) but the main issue here is SAFETY Ridiculous charges and trying to scam you all the time with more money - My biggest issue and the one that is the main reason I left is that this is not a safe area anymore. There have been TONS of theft issues - several residents had their bikes stolen from the garage due to the garage doors being left open 24/7 and management did... read more
Business response:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. -BSQ Team
Verified Renter While the maintenance staff here is stellar, you’re not making their jobs any easier by continuing to cheap out on aging appliances and simply neglecting property defects like broken garage doors.
Business response:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. - BSQ team
Continuing vehicle property and potential personal safety issues. Continuing property and potential safety issue with the parking garage doors being left open all day and night. The parking gaage is not secure and repeated requests for door repair to management are unresponsive.
Business response:
Hi Randolph, thank you for expressing your concerns with us and rating your experience. We are in the process of replacing our garage door system on property, and have increased in-place security until the issue is resolved. Feel free to contact the office at (480) 264-3500 or broadstonesqmgr@greystar.com to discuss further. Thank you!
Verified Renter Location of Broadstone couldnt be better. Easy access to local shopping and restaurants. Thats about it unfortunately, I personally would not renew our lease based on the issues weve dealt with during our time living here.
Business response:
We regret to hear that you are displeased with your recent experience with us. If you are willing to discuss further please reach out to us at (480) 264-3500 or broadstonesdmgr@greystar.com to speak with our manager directly. Thank you!
Verified Renter The maintenance team, as well as the front office staff, are courteous and professional. The building's poor construction drives the less than spectacular satisfaction rating.
Business response:
Hi, Thank you for taking the time to write your review! We appreciate the feedback and would love the opportunity to go over your concerns in more detail. Please feel free to contact the office at your earliest convenience (480) 264-3500. Thank you!
Inconvenient and constantly harassed I have lived here for almost 2 years now. I am constantly harassed with "parking violations" on my 2nd car because I park in various spots around the property and in the public parking garage next door. There is a complete lack of parking to the point of inconvenience and since you are on Scottsdale Quarter property they get to harass you constantly about where you park your car. I just got one today for parking my car in a parking spot for 20 minutes right behind the apartment building t... read more
A Real Review The hallway constantly smells of urine and marijuana. I thought this was a smoke free property but they do not enforce it here. When you walk around the property it reeks of dog urine and watch out in the elevator for dog pee! They only have a really small patch of grass for their dog friendly community so all the dogs urinate and defecate along the sidewalks, landscaping, elevators and hallways. Sounds luxurious huh?! My apartment is located on the same side of Kona Grill and the noise is really bad. As well a... read more
A nightmare! Run, don't walk away from this place unless you're looking to live in an active construction zone. They are building a Kona Grill inside the building and the project has been a mess of deafening noise, dirt and a complete disregard for the tenants rights. Building management and ownership are completely unresponsive. There are so many nice places to live in Scottsdale; this used to be one of them, but not anymore. Save your money and look elsewhere. Or be sure to spend time in the south lobby and basement garage... read more
Frequently asked questions about Broadstone Scottsdale Quarter
How is Broadstone Scottsdale Quarter rated?
Broadstone Scottsdale Quarter has a 4.1 star rating with 297 reviews.
When is Broadstone Scottsdale Quarter open?
Broadstone Scottsdale Quarter is open now. It will close at 6:00 p.m.