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1013 N. Broadway St, Knoxville, TN, 37917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brun has been managing my 4 properties for approx 6 years and they've never let me down. They're silent while everything is flowing well but when something pops up, they let me know. Get my approval and fix it. I'm amazed at some of the repairs the maintenance men have handled over the years for me usually at a great discount. I tried two slightly cheaper companies first both made me feel unseen. Appreciate you guys!
Business response:
Hi, Ryan. We are thrilled to learn that you had a positive experience with us!
In our 10 years as residents in a home managed by Brun, we were quite impressed with all of the management team - through the drama of trees fallen during a sudden storm, crazy neighbors, occasional requests for maintenance items, they were there to stand by and assist quickly, efficiently and patiently. We were happy to take good care of our home while custodians and Brun was very fair when we finally found our permanent home and made our move. We always felt respected and appreciated. A special thanks to Marc Brun, Darl... read more
Business response:
Hi, L. Your feedback is highly appreciated. Thank you for the review!
In my opinion, it's a wonderful Place to live! I've had a great experience living at this apartment complex. The management team is professional, responsive, and genuinely cares about the residents. Any maintenance requests I've submitted were handled quickly and efficiently. The community is clean, quiet, and well-maintained. I especially appreciate how safe the property feels and how friendly the neighbors are. The location is also very convenient, close to shopping, restaurants, and major roads, which makes daily life mu... read more
Business response:
Hi Daniel G., we appreciate the kind words and are glad we could provide you with a positive experience! Regards, Marc Brun - marc.brun@brunpm.com
I have lived in a Brun apt. for 3 years. They are very responsive to any needs I may have; I have found their management to be empathetic and willing to act on it. They are very approachable and seem to genuinely care about their tenants
Business response:
Hi Tim W., thanks for the great review, we really appreciate it. Regards, Marc Brun - marc.brun@brunpm.com
I have had many positive experiences with Brun Properties, but today I will highlight one of their property managers, Ms. Darlene Hensley. I have lived here for 7 years and have had a few difficulties, but Darlene always showed interest in assisting me and genuinely cared. They honestly couldn't have a better person on their team. I am also pleased with the time efficient maintenance requests and nice grounds upkeep. If you are looking for a place that cares about their tenants and goes above and beyond, you have found the r... read more
Business response:
Hi Gwendolyn D., Thank you for your positive review. We are happy to hear that you enjoy living in one of our units. Thank you for being understanding, please reach out if you need anything from us in the future. Regards, Marc Brun - marc.brun@brunpm.com
I applied for a property instantly as soon as it was listed. I was the first to view and I filled out my application within an hour. I sent my required info and was so excited for the house. They called me and verified my info and dragged their feet all day with ridiculous requests and told me they don't accept paystubs for income. Next they wanted my tax returns for my business which every year shows a loss after write offs. I offered my statements where I was paid-they added a new rule with every question I had. never chec... read more
Business response:
This sounds like a really frustrating application experience, and I’m sorry it felt like the requirements kept changing as you tried to provide documents. Income and screening standards should be clear upfront, including what we can and can’t accept in place of paystubs and how self-employment is reviewed. If you’re open to it, please contact us directly so we can look into what happened with your application and the communication that day. Regards, Marc Brun - marc.brun@brunpm.com
Brun is the worst property management company in Knoxville. Their employees are always rude & hostile. We Lived in one of their apartment complexes for over 4 years. It was always riddled with plumbing/water issues; not to mention the paint flaking rusty balconies that NEVER got any attention. During mowing season the grass is left unattended and overgrown for weeks at a time however, they constantly raise their tenant's rent and do not address these issues at the property. After our lease expired; we did a final walk-t... read more
Business response:
Hi Gee B., I received your review today from Yelp. Can you please provide either your full name or the property address and unit you lived at in regards to this review? I would like to look in to your situation, however I cannot figure out from the name you used in your review nor the details of your review. Look forward to hearing from you. Regards, Marc Brun - marc.brun@brunpm.com
Oh the things I could say about Brun Property management. I lived in various apartments that they manage in Fort Sanders for 3 years because their units were the only ones within my price range at the time. They're slumlords. The first apartment was in the basement of a duplex. It was 55 degrees on average the entire time I lived there, and I could not change it at all, because the only thermostat was upstairs in someone else's apartment. There was a locked utility closet that flooded several times. My shower started spoutin... read more
Business response:
Hi Kat S., I received your review today from Yelp. Can you please provide either your full name or the property address and unit you lived at in regards to this review? I would like to look in to your situation, however I cannot figure out from the name you used in your review nor the details of your review. Look forward to hearing from you. Regards, Marc Brun - marc.brun@brunpm.com
In today's world, poor Management in an apartment complex is pretty much the norm, so that's not really anything special. What makes Scheel Road so spectacularly awful is the fact that every spring and fall, it floods. Sometimes it's just up to the back door, only a little bit of water in your living room. They might bring sandbags to put back behind your door, but only after it's flooded a couple times. (You might notice neighbors keep theirs year round for this reason.) Sometimes the water is up to your shins. In fact, t... read more
Business response:
Hi Shelby K., you are absolutely right that we have had flooding that has occurred at your unit a couple of times during your tenancy. It's unfortunate and is related to the water management in the ditches that start to back up from Fountain City down Inskip. We can't move the property; however, we do our best to mitigate it and check to make sure the drains are clear every month and have sandbags ready to go if the water starts to flood. I know how disruptive it can be and have been there when it has occurred every time.... read more
Brun Property Management LLC has a 4.3 star rating with 351 reviews.
Brun Property Management LLC is open now. It will close at 5:00 p.m.