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CAA GEAR UP

4.3

About this business

Location details

3901 NE 12th Ave, #400, Pompano Beach, FL, 33064, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3987 reviews
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Cabot Davis's profile image
Cabot Davis 
recommend  Recommended
6 years ago

Amazing customer service. An organization that cares right up to the CEO. Was blown away with the way they handled my issues. You will not be disappointed with this company or their products. 

Business response:

Our great pleasure 🙏 

Daniel Tallet's profile image
Daniel Tallet 
recommend  Recommended
6 years ago

Amazing product. Very innovative and gives my Glock 23 a new purpose! The customer service team was very helpful the whole time. Looking forward to new models! 

Business response:

Thanks so much for the kind words, Dan! We’re excited to show off our new models, soon!! 

Danny Garcia's profile image
Danny Garcia 
recommend  Recommended
6 years ago

Exceptional customer service. I had an issue with 2 MCKs I bought, minor problem but beyond my ability to fix. I contacted customer service and quickly received a confirmation that both sets would be replaced. I received both MCKs today and I'm very satisfied with both the product and CAA's service. 

Business response:

We're glad to hear that you're enjoying your MCKs, despite the minor problem. Customer service is something that we also take pride in, and work hard to make it a priority. 

Michael Titus's profile image
Michael Titus 
recommend  Recommended
6 years ago

While on deployments few of us had the pleasure of putting these mck’s to use best part there ultra concealable light weight can fit into a normal size back pack satchel or briefcase & no one would be the wiser nor suspicious there extremely efficient when kitted with the right tools for the mission a head It truly embodies what it means to work smarter not harder. With that said I’d like to thank the men & women of the research & development team for there contributions to process of building this piece of equipment is muc... read more

Business response:

Thank you for the amazing review! We appreciate you and your team, and thank YOU for your service! 

Bobby Butkowski's profile image
Bobby Butkowski 
recommend  Recommended
6 years ago

Awesome product and customer service. 

Business response:

Thank you! Happy to see you're loving your new PAIR :) 

Mortimer Finklestein's profile image
Mortimer Finklestein 
recommend  Recommended
6 years ago

The customer service is PHENOMENAL! Everyone I have spoken with was incredibly friendly and very professional. I had a glitch with a credit card order, on an item that was time sensitive during a sale event. A lot of places I've dealt with would have simply canceled the order. Dave took the time called me, a second time in two days, as I missed his call on Wednesday. He walked me through what happened. figured out the problem and took care of the billing issue. Product shipped the same day! I got far more customer service... read more

Business response:

Great to hear !!! We truly try our best to make our loyal customers feel the way they should . Thank you for your feedback 

Cole Simmons's profile image
Cole Simmons 
recommend  Recommended
6 years ago

I ordered a Roni conversion kit for my Glock, and while it fit, there was an unsightly seam down the middle. Even though I was deployed for weeks, their customer service team, especially Heidi, remembered my issue and allowed me to exchange it for a newer model. I'm really impressed by their attention to detail and obliging nature. Thanks, CAA! 

Business response:

So glad we could help you! Heidi is a great addition to our team! 

Rob Grant's profile image
Rob Grant 
recommend  Recommended
6 years ago

Great stuff great people! 

Business response:

We appreciate the love and compliment! Thanks, Rob! 

Ingve Rise Røren's profile image
Ingve Rise Røren 
recommend  Recommended
6 years ago

Great company with the best customer service. Very good communication and well taken care of from inqury to receival of order. Very happy with the Micro Roni Gen 4 kit. Perfect experience. 

Frequently asked questions about CAA GEAR UP

How is CAA GEAR UP rated?

CAA GEAR UP has a 4.3 star rating with 987 reviews. 

When is CAA GEAR UP open?

CAA GEAR UP is open now. It will close at 5:00 p.m.