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Care Station Medical Group
- Doctors
- Linden, NJ
About this business
Location details
328 West St. Georges Ave, Linden, NJ, 07036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
This place is the worst place to visit. The wait time is outrageous. If they happen to call you within reasonable time, dont be fooled. This is just to put you in a room and make you wait alone for at least an hour.The bathrooms are ALWAYS filthy. The front desk staff is very unpleasant and unprofessional. If you dont change or cancel your appointment you get a charge, however to get through....you need time, the hold wait is ridiculous. I recently went in to see Dr. Singh. Let me just express what a waste. I went in on a Mo... read more
The staff is rude, rushed and dont know how to speak to patients. if the waiting room is for 12 then dont over book to the point patients are all on each other. staff is rude when telling people to move, where do you want us to go when you not meeting social distancing rules with how your scheduling people. Bill's are paid meaning copays and the billing office still charging for something that was paid. if you dealing with the public you have to do better!!!
they need to be more efficient, also, the second time i went to get my 2nd negative test they would not take my insurance, make sure you have the right insurance, they don't even give you options..its a good thing i had to reason with the supervisor that I would pay..if you don't have the right insurance you can't pay either,they will send uou yo another place..luckily the reception didn't copy my insurance card or I wouldn't be able to finish the protocol there..i was very upset..Then taking the 2nd test this... read more
Completely disorganized and lack of patient prioritization. I made an appointment for 8:15pm. Arrived at 8:00pm and did not get seen until 9:30 for a simple Covid-19 test. Then after the test waited an additional hour to be seen for a simple follow up. This care station site is also false advertising and should be reported and taken down. I also specifically called and asked to confirm before the appointment and said they do offer rapid testing. They do not offer rapid testing with results under 24 hours and is advertised... read more
Went here to get a COVID rapid test. The entirety of my experience was horrendous to say the least. First, the receptionist was unwelcoming, there was no clear sign for what the process would be. I asked about the rapid COVID test and was told “it depends on my insurance”, but then was told to wait. After 90 minutes (there was no warning that it would take that long) I was asked to fill out forms. Why that couldn’t have been done while I was waiting no one knows. Then after an additional 30-40 minutes I was brought back to “... read more
RecommendedThe staff is very nice and on point with everything.
I made appointment for 6:00 pm. Get there at 5:50 pm. 7:30 pm still have not been seen. People coming in after me being waited on and still sitting. Ask what was going on. Told I was next and still to other people went in before me that came in after me. Ask for another appointment but Dr. not available until November 4. Mine you now this is October 9, 2020. Its ridiculous the way they treat patients that make appointments. Leslie Davis October 9, 2020
Creating more Registration help when patients first come in would probably help speed up your process considerably. The day I was there, my appointment was at 1:30 pm. I was there on time & was actually seen at around 4:00 pm. The staff was friendly and professional, COVID protocols were adhered to, but the wait was absolutely ridiculous. Every patient in the Waiting Room was stressed out and frustrated by their wait time, whether they had an appointment or were walk-ins. Please add more registration desks and train them to ... read more
RecommendedThe staff is very understanding and caring. They are friendly and very professional at the same time. Everyone works together to provide the best level of care . I am very pleased with this medical group.
Business response:
Thank you so much!
Frequently asked questions about Care Station Medical Group
How is Care Station Medical Group rated?
Care Station Medical Group has a 3.9 star rating with 2,702 reviews.
When is Care Station Medical Group open?
Care Station Medical Group is closed now. It will open tomorrow at 8:00 a.m.