CareOne at New Milford

an upset person 

on Caring

2 years ago

I am/was a resident of this facility Terrible for staff. terrible for patients. Website is way nicer than the facility itself. Experience, food, staff, care, rooms were bad within the first hour there. Therapy was probably the best department. I am not even a staff member and I can tell you--- if u take care of ur staff your patients will be better. If I could give no stars I would. Evening aid as disgustingly rude in front of family and patient. Basically forced back to bed. Understaffing does NOT mean BAD SERVICE 

AM 

on Caring

4 years ago

I am a friend or relative of a current/past resident My mom was in CareOne at New Milford. She was there because she needed rehab, but she actually got worse and had to go back to the hospital. They had nurses and aides. It was poor. My mom didn't really receive physical therapy as much as she was supposed to. We were in contact with her while she was there, but she was not getting physical therapy every day. I got the impression that she wasn't getting that individual care that she needed. I feel like they were overwhelmed ... read more

Reviewer 

on Caring

7 years ago

I am a friend or relative of a current/past resident My mom was in CareOne at New Milford. The facility appeared nicer before you got up to the rooms. The doorknobs on the closets were broken, the toilet was clogged up, and it took hours for them to come in and unclog it. My mother was soiled every time I got there. I think they're short-handed for the number of patients they have. As soon as the elevator door opened you would smell feces and urine. 

Chickie 

on Caring

12 years ago

I am a friend or relative of a resident Mother-in-law was a patient after being in the hospital. They followed doctor's orders, had her walking around and socializing with other patients, something she had not been willing to do for others.