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Cart Nation
- Golf Cart Dealers
- Johnson City, TN
About this business
Location details
506 Twin Oaks Dr, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience at Cart Nation! Danny was very helpful.
Business response:
Hi, Deborah. We are thrilled to learn that you had a positive experience with us!
While the cart itself might be a good cart, the customer service is atrocious. I was talking into buying A five-year extended warranty on this cart and paid $1000 for it. I was not told that the extended warranty would be non-transferable. Now that I am considering selling this cart they’re telling me it cannot be transferred and it cannot be canceled and refunded for the unused portion. When I asked very candidly so you’re telling me you sold me a four month warranty for $1000, the response I got was “yes”. When I called th... read more
STAY CLEAR OF THESE PEOPLE . After I waited 2 months for my cart it finally got delivered at 11:00 PM by a non-resident on an old rusty trailer . It was a total disaster, and I called them to come get it immediately.. I wrote a previous review explaining everything wrong with it and was called and told that I need to take it down.. I canceled the contract and a month and a half later they are billing me for the monthly payment and say that I still owe them for cancellation fees and repossession fees . GET A GOLF CART FROM A... read more
Recently bought a Whisper W3 golf cart from this dealer. Needed the golf cart on a Sunday, so Joe the store manager decided to drive it out himself so we could have it on time. Next day I had a very minor issue and he immediately worked on this to get my issue resolved on the same day. Lastly, Joe has an awesome personality! He is one of the nicest guys you will ever meet!!
Be very cautious of dealing with this company! I purchased a pre-built cart almost 3 weeks ago and can never seem to get anybody to respond on the status. The one response I did receive was that it was getting ready for shipment, but still no shipment has occurred, and my sales rep doesn't respond to calls or texts to be able to give further updates. I called the corporate headquarters and was told that only the sales rep/local store can give me answers. So, I called the local store and was told they don't have any answers, ... read more
Business response:
We are sorry to hear about your experience. Please expect a call from your sales representative shortly in order to get this resolved for you
TERRIBLE SCAM OF A COMPANY!!!!
Business response:
We completely understand and we truly appreciate your patience throughout the process. While we’re sorry we couldn’t meet expectations this time, we’re glad we were able to resolve things and issue a full refund without hesitation. We sincerely apologize for any frustration or inconvenience this may have caused, and we genuinely wish you the best moving forward with your new cart. Thank you again for giving us the opportunity in the first place.
I am writing to formally express my frustration and concern regarding the ongoing issues with the golf cart I purchased from your dealership. Since bringing it home, the cart has consistently leaned to the right, and despite multiple calls to Leah and General Manager Marty, no resolution has been provided. More recently, the situation has worsened — the golf cart now completely stops while driving, making it unsafe and unusable. I also purchased a warranty with the clear understanding that it would cover repairs for such is... read more
Business response:
Hi Laquisha, after looking into your account, it seems we had a rush remake done for you with an upgraded battery, and went from purchasing a Pro and getting a Legend! We are so glad we were able to turn this situation around for you, and if you have any further issues, please do not hesitate to reach out at (434)722-5789. Thank you.
I rated this dealer in error with 1 star. I was upset with myself and blamed dealer which I regret. My mistake. The dealer Steve took his time to educate me on the cart Nd features. I was impressed with the dealer and manufacture because they are made in USA Tennessee, I would highly recommend the dealer and Manufacturer. Terry
Business response:
Hi Terry! 😊 We sincerely apologize for any confusion surrounding our purchase policy. If you need any additional assistance with purchasing a golf cart, please feel free to contact us at (904) 289-1430. We're here to help!
Beware of this dealer If u put a deposit down and 10 days find out u can’t use it where u thought and cancel they charge 25% of deposit. They have nothing invested since the dealer said the factory was at least 6 weeks out. I’d say this dealer is guilt of deceiving people and can’t be trusted Call me if u want Terry
Frequently asked questions about Cart Nation
How is Cart Nation rated?
Cart Nation has a 4.9 star rating with 1,101 reviews.
When is Cart Nation open?
Cart Nation is closed now. It will open tomorrow at 10:00 a.m.