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Casey Jones of Mutual of Omaha Mortgage

4.8

About this business

Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8250 reviews
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Denise M G.'s profile image
Denise M G. 

Verified by Mutual of Omaha Mortgage

11 months ago

From the first call, Casey was so professional and kind. He was a great listener and would always return my message in hours, not days. Casey seemed to send me a text exactly when I was questioning something. Casey was very knowledgable and kept me informed of every transaction, between phone calls, emails and texts. Thank you Casey! 

Business response:

Hi Denise, I appreciate your glowing review. It's gratifying to know that my prompt responses and communication style made the process smoother for you. My goal is to keep everything transparent and make sure my clients are well-informed at each stage of the process. I am thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. Thank you for your trust and for taking the time to share your feedback. Casey Jones 

Michael J S.'s profile image
Michael J S. 

Verified by Mutual of Omaha Mortgage

a year ago

He explained everythng and kept in touch every step of the way 

Business response:

I'm extremely grateful for your positive feedback, Michael. It was my pleasure to assist you and provide clarity throughout every step of the process. I believe in keeping my clients informed and I'm glad to hear you felt the same. If you have any more questions in the future or need further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. 

Sharon Anne C.'s profile image
Sharon Anne C. 

Verified by Mutual of Omaha Mortgage

a year ago

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Adrian A K.'s profile image
Adrian A K. 

Verified by Mutual of Omaha Mortgage

a year ago

Casey is a great communicator and explains everything thoroughly. 

Business response:

It's wonderful to read your feedback, Adrian. I'm glad my communication skills and explanation were beneficial to you. It's my aim to ensure every client fully understands each step of the process. Thanks for choosing Mutual of Omaha Mortgage and for rating us 5 stars. Your support is greatly appreciated. If you have any more questions or need further assistance in the future, don't hesitate to reach out. 

Gregory S. M.'s profile image
Gregory S. M. 

Verified by Mutual of Omaha Mortgage

a year ago

Fast,honest,helpful and very pleasurable to work with 

Business response:

Hello Gregory, I'm really appreciative of your positive feedback. It was a pleasure working with you as well. It's always our aim here at Mutual of Omaha Mortgage to provide fast, honest, and helpful service. I'm pleased to hear that was reflected in your experience. Thank you for your feedback and your high rating. It truly means a lot to me. - Casey Jones 

Ciriaco G.'s profile image
Ciriaco G. 

Verified by Mutual of Omaha Mortgage

a year ago

Casey was a great communicator. He reached out by e-mail, text and phone calls throughout the entire process and always returned my calls promptly. I would highly recommend him to my family and friends. 

Business response:

I'm so glad to hear that you had a positive experience, Ciriaco! Communication is key in our line of work, so I'm thrilled to know that my efforts were appreciated. It's been a pleasure assisting you throughout the entire process, and I'm encouraged by your willingness to recommend me to your family and friends. Thank you for your praise, and for granting me a full 5-star rating. Please don't hesitate to get in touch if you need any further assistance in the future. 

Maria M.'s profile image
Maria M. 

Verified by Mutual of Omaha Mortgage

a year ago

I would recommend Casey to anyone who wants to get a mortgage or refinance. He's quick. He responds to every task. He was a great pleasure to work with. Thank you so much. 

Business response:

Thank you, Maria, for your wonderful review and the perfect rating. It was a pleasure to assist you with your mortgage needs. I'm always here to respond swiftly and make the process as smooth as possible for valued customers like you. Your recommendation is greatly appreciated. If you need any further help, don't hesitate to reach out. Thanks again! - Casey Jones, Mutual of Omaha Mortgage. 

Shawn D. M.'s profile image
Shawn D. M. 

Verified by Mutual of Omaha Mortgage

a year ago

Mr Jones maintained the updates and answered all questions. 

Business response:

I'm glad to hear that you're satisfied with the service, Shawn! Ensuring my clients are kept in the loop and all their questions are answered is a top priority for me. Your feedback is greatly appreciated and I'm thankful for the opportunity to work with you on your mortgage needs. Thank you for choosing Mutual of Omaha Mortgage. Happy to assist you any time. 

Neil J. M.'s profile image
Neil J. M. 

Verified by Mutual of Omaha Mortgage

a year ago

Casey Jones was exemplary on every level! 

Business response:

Thank you so much for your kind words, Neil. I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. Here at Mutual, we strive to provide the best service possible, and your valuable feedback helps us to ensure we're doing just that. I'm glad I could assist you and hope to work with you again in the future. 

Frequently asked questions about Casey Jones of Mutual of Omaha Mortgage

How is Casey Jones of Mutual of Omaha Mortgage rated?

Casey Jones of Mutual of Omaha Mortgage has a 4.8 star rating with 250 reviews. 

When is Casey Jones of Mutual of Omaha Mortgage open?

Casey Jones of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.