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Cavender's Boot City

4.2

About this business

Location details

3901 Mall Dr, Texarkana, TX, 75501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2408 reviews
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Javier V's profile image
Javier V 
a year ago

Made a huge purchase on the cavenders website. They took the money and decided later that they were out of stock on all 10 of my items after payment was processed. Yes the money was eventually returned--but I wanted my order! Now of course everything is back in stock at much higher prices. Called customer service who gave me the complete run around. Price glitch, out of stock, maybe they do have it in stock, etc 

Katie W's profile image
Katie W 
a year ago

We placed an order for my husband some jeans a couple weeks ago. The same brand he wears that we have bought multiple times before. We received the jeans, fit great. Washed them like we do every other pair. When we got them out to wear the jeans had shrunk up so bad that he could not even wear them. Called Cavenders and they said to send them back for an exchange. Paid shipping to send the jeans back only to receive a call that they could not take the jeans back because they had been washed. Clearly, that's when we realized ... read more

Tara A's profile image
Tara A 
2 years ago

I ordered $75.00 in clothing December 11,2023. Did not receive a package til January 24 , ****. I ordered clothes dozen clothing items , I received a ring instead.. not what I ordered . Not the equivalence of what I ordered. 

Tyler S's profile image
Tyler S 
2 years ago

They sent me the wrong pants twice! Im so tired of sending them back I gave them away because I dont trust them to return my money properly. Buyers beware! 

Jessie L's profile image
Jessie L 
2 years ago

I ordered 2 pairs of ***********. One was miss labeled on their website for being a mid rise boot cut but it actually was a perfect rise straight cut. The jeans had a other label that on them that said it was a low rise straight cut. I bought them because I wanted the mid rise boot cut. I see this as an error on behalf of Cavenders. The refund was less shipping. **** is their error not mine. I emailed ******* who said we will refund you the money. Never came ..emailed again..she said 3 to 5 business days..it's been 8 ..no re... read more

Don K's profile image
Don K 
2 years ago

If I could give zero stars I would. My order I ordered almost 20 days ago and it's a pair of work boots. Well about halfway into that my order was refunded and not a word about the order. Generally speaking when a company refunds you after 10 days that means your order is canceled. Well woke up this morning Nov 3rd 2023 to find my bank account overdrawn and ********************** sent me an email stating my order was shipped. I have already gotten a new pair of work boots after the money was retransferred over to my account ... read more

Billie C's profile image
Billie C 
2 years ago

Bait and switch! Offer was first time buyers get 10% off order when signing up for mailing list however AFTER I made an appx. $150.00 purchase I was told the 10% discount did not apply as items were already discounted.Note my purchases were not on the exclusion list! 

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.2 star rating with 408 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open at 9:00 a.m.