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Cavender's Boot City
- Boot Camps
- Wichita Falls, TX
About this business
Location details
3905 Lawrence Rd, Wichita Falls, TX, 76308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
If you need boots and you're in Wichita Falls, then this is the place to go. They have a little bit of everything and even sell clothing and hats. I like coming here, but it's a little on the pricier side. They also have a military discount if you're serving.
Bought boots for my wife and two kids here. If my pair of Twisted X boots ever wear out I'll get a new pair here as well. Staff is very helpful and the prices aren't bad. They have a 10% off military discount so make sure to show your ID if you have one. Also, there is a coupon at Sheppard AFB lodging for a free belt buckle with a purchase over $10.
I came in last week and a worker named Elizabeth was so rude to her coworkers and customers and took credit for everything she could. I used to be in retail and it was never that bad of an environment, everyone she talked to seemed miserable after she walked away. I will not be returning to this location.
Business response:
Hello, Linzey. Thank you for sharing this experience. We understand how uncomfortable it is when the atmosphere doesn’t feel respectful, and your comments about Elizabeth’s interactions are being shared with store leadership so they can address it with the team.
We just spent $1,500 in this store today, 3 pairs of boots and 6 pairs of jeans. There were 3 women that helped us that were super sweet, not sure what one of their names were but she was wearing a pink blouse, the other 2 employees were Lirin and Daisy! Those 3 women were super helpful. On the other hand 2 women working there, Kenley I think was one of their names and possibly a manager, maybe by the name of Lauren, wearing a blue blouse were terrible. They were super rude, making rude comments under their breath. When Dais... read more
They have a good selection of clothing, as well as boots, but they're sure proud of it all. God-awful service though, every single time I've gone in. Employees all have a holier-than-thou attitude and don't care to help unless you're as uppity as they are. The employees could use a good lesson in basic hospitality, although I'm sure management is falling short as well.
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.3 star rating with 425 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is closed now. It will open tomorrow at 9:00 a.m.