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326 Santa Fe Dr, Ste 105, Encinitas, CA, 92024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I chose Dr Frakes as my Oncologist after referrals from 2 different Surgeons, a primary care doctor, my OB, and other patients of hers. She is clearly well respected! After my first consult with her she explained to me how & why she likes to be overly thorough & exactly what to expect with my treatment plan, etc.. she gave me a huge hug that day & it was everything I needed. She is incredibly knowledgeable & not afraid to reach out to other oncologists for opinions when needed. Her brain is constantly in ‘problem solving’ mo... read more
Business response:
Hi Tracy, we are happy to read such a wonderful review about Dr. Frakes! We will pass along your kind comments to site leadership. Take care. -Scripps patient feedback team
Dr. Frakes has been my Oncologist since 2005. She searches the issues, investigates, and gives advise. I like that she's confident and has a caring concern for me as a patient. Dr. Frakes is easy going while being a good listener.
Business response:
Hi there, thank you for taking the time to leave this review for Dr. Frakes! We will pass along your wonderful feedback to site leadership. Take care.
She was very personable and professional. She listened to my needs and was knowledgeable about my issues.
Dr. Frakes is fantastic. She is the one you want on your team. She'll make sure you get the best care. I'm so grateful for her. She has access to the latest technological advances.
I SIMPLY WOULD NOT TRUST MY LIFE TO ANOTHER PERSON. SHE IS BEYOND AMAZING. SHE IS GENEROUS WITH HER TIME AND HEART. SHE IS BRILLIANT! HER AND HER STAFF ARE ALL ANGELS ON EARTH. THEY ALL REALLY CARE AND I HAVE HAS A GREAT EXPERIENCE WITH EVERY DEPARTMENT
I have been a patient of Dr. Laurie Frakes for 11 years, since I was diagnosed by a doctor in Los Angeles with infiltrating ductal carcinoma, Triple Negative, with a tumor size of 4.5 cm. I decided to have my treatment in Encinitas, closer to home. Dr. Frakes and her staff’s professionalism, kindness, and knowledge is what allowed me to not only physically survive the disease itself, but also allowed me to psychologically survive what I call “the year of inconvenience.”
When diagnosed you are terrified. This Dr. put me at ease, joked with me as well as being bold and serious when need be. She is professional, kind, caring and I have recommended her to many f my friends who have suffered the diagnosis. She is also responsible for finding other medical conditions during my scans that I am now being treated for. When needing an Oncologist you need someone who is thoughtful and thorough , she is that and so much more.
Extremely rude, she makes you feel like a burden in the room, as I was still talking she stands up to leave. Probably spent 5 mins with me, if that. I got to mention her staff was great, nurse was super sweet and discussed the issues and concerns. But I would not recommend this doctor, no compassion for human beings.
Bad communication between her staff and patient. Unable to get clear direction on what to do next. She is difficult to talk to. If you have questions nobody calls you back. Received the wrong drug facts sheet 2 times. Her staff is confused. If I knew it was like this I would have gone to a different MD.
Business response:
We want our patients and their loved ones to feel confident in our communication, health education and guidance. Dr. Frakes especially cares about giving her full attention in both discussing treatment plans and listening to a patient's concerns. We are sorry to hear this was not the impression during this interaction and would appreciate the chance to further discuss these concerns and answer any outstanding questions. Please call Alicia Shell, Director of Operations at (760) 747-8935 ext. 536.
cCARE Encinitas has a 4.8 star rating with 511 reviews.
cCARE Encinitas is closed now. It will open on Monday at 8:30 a.m.