Dr. Florence was very helpful and took care of my child, when I was actually able to get in and not denied service by admin staff and the billing department.
We saw Dr. Ng for the first time today and his relationship with our son was top notch! He took time to get my 2 year old comfortable before everything he did. My son would never let stethoscope near himself or otoscope near his ears but Dr. Ng was so professional and caring that made my son comfortable enough to let him look at his infected ears with no fuss at all. I didn’t even need to hold him! It was a first. Before we left the office, we changed our pcp to Dr. Ng after 2 years of going to another pcp in the same office... read more
Dr Ng definitely takes his time to explain the symptoms and healing process in details. He even told us about his thought process whether or not there was an allergic reaction to the previous medicine. We left the appointment very well informed for future occurrences. His connection with our child was perfect. I completely disagree with comments on how he rushed a visit. We were seen on a late Friday afternoon and we did not feel any rush. Definitely recommended.
We went there with our 4 year-old who had diarrhea and was vomiting almost all day. She was patient talking to our daughter. Very understanding and explained what we need to do and gave us meds that made her feel better while she fights the stomach flu
On another frozen day, with school and most places closed due to inclement weather, I made an appointment for my son who had ear pain at 7am. I called and a remote employee answered to let me know that no one would be in the office today but she would try to get a nurse practioner to do a telemed appt. My appt was for 10am and Mrs. Sarah Dodds was prompt, professional, and assisted with providing appropriate medications and support for my 3 year old in pain. I appreciate her so much and highly recommend both Cypress Creek an... read more
Andrew listens to what you have to say. He goes over what you need to do with meds, exercise, etc. Then prints a copy for you to take home so you don't forget.
We’ve only had one visit with Dr.Keegan but she was very nice and straight to the point which is appreciated when you have a newborn her office staff also went out of their way to accommodate our insurance we will definitely be continuing our care with her
Good visit and I like Dr King’s upfront manner. And trying to minimize using disruptive treatment.
Dr. Moore is all-around great! She is so easy to talk to and has such a positive attitude and outgoing spirit about her. She listens and provides feedback on any questions we may have. I highly recommend!
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