Central Kia of Plano

Name: Central Kia of Plano
Address: 3401 N Central Expy, Plano, TX, 75023, US
Telephone: (469) 513-8410
Price range: $$
Rating: 4.9

4.9

★★

4322 reviews

|Automotive|Plano, TX 75023 United States

3401 N Central Expy, Plano, TX 75023 United States

(469) 513-8410

https://www.centralkia.com/

Car Dealers, Used Car Dealers

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Specialties Whether you are looking for a Kia, or a pre-owned car or truck, Central Kia is here to help. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. The staff at Central Kia will help you find the Kia vehicle you want. We offer a searchable online inventory of new in stock Kia cars, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Kia or quality used car that you have been searching for. We are conveniently located at 3401 N Central Expressway. The entire staff at Central Kia looks forward to serving you!

4.9

★★

4,322 reviews

5★4,074

4★182

3★56

2★0

1★0

10 reviews have no rating

Reviews(1016)

Google Reviews(3306)

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karenkerr on DealerRater

★★

11 years ago

I went to Central Kia of Plano and was greeted by Stephen Cantrelle. He worked to get me in the right car at the right price. He answered all my questions and listened carefully to what I could commit to financially. All of his follow up has been superior. The detail work completed in the service department made my 2005 Hyundai Santa Fe look fresh and ready to go. I am definitely a satisfied customer.

iLoveToSmile on Cars.com

★★

11 years ago

Central Kia makes me smile Hey Scott, This is Hollie. I am always 100% satisfied every time I come in to have any work done on my car. You always put a smile on my face when I am having a bad day and yesterday was a really bad day but you brightened my day up by putting a smile on my face. You and Emily are awesome and I love it when I can come in and know that a smile will be put on my face. I trust you and Emily opinions and suggestions, you both are extremely helpful and very knowledgeable and you both care for the customers who come in and need work done. I will never take my car anywhere else coming to you is as far as I will go cause I know that I will always get the service I am looking for and know that the job will get done regardless of how long I have to wait for my car to get worked on that's why you will never see me complain about the wait time cause I know that a good job is getting done. I don't care if I have to wait 2 hours I will not gripe ever. Every time I bring my car in the work on my car is outstanding and I am very pleased with the service. I give you and Emily 10 stars for outstanding service. Thank you for being such a wonderful service advisor you are the best. I look forward to seeing you tomorrow around 3 for my tires to be rotated. Sincerely, A very satisfy customer Hollie Baker

Business Response:

Hollie, thank you for taking the time to write such a great review. Our goal is take care of our customers every time they come into our dealership, so to read this helps me know that our Plano sales consultants are going above and beyond to make sure you always have a smile on your face. I'll be sure to pass this review onto Scott and Emily. - Marcus Burton - GSM - MBurton@centralautomotive.com

VanessaGarcia on DealerRater

★★

11 years ago

Awesome. Wasn't really looking forward to getting a car bc i have had bad experience with other dealerships. BUT i was approved and signed the deal amd got the car i wanted. Give them a 5 star! Great people great customer services!

Business Response:

Congratulations on your new vehicle! We are happy to hear that we are the dealership that had the pleasure of taking care of you. Please let us know if we can help you with anything else. We hope to see you again in the future! Like us on Facebook and Twitter for special offers and updates. Regards, Marcus Burton - GSM - Plano 972-659-2204 mburton@centralautomotive.com

Andrea Flores on DealerRater

★★

11 years ago

I recently traded my vehicle for a 2013 KIA OPTIMA, and I love it. My experience at KIA Central of Plano was great. The crew (employees) were very attentive and friendly. My salesman, Richard Salazar was great and helpful. Stewart Lawson, the finance manager was also a pleasure to work with. As a matter a fact I was very satisified how with they treated me that I recommended my aunt and she is now driving a 2012 Kia Sportage and she loves it! That being said I would suggest if your looking for a new vechicle, KIA Central Plano is where to go!! :0) AJFLORES

Business Response:

Andrea, Thank you for sharing this kind review with us and congratulations to you and your family on your new Kia's! We are so happy to hear of your wonderful experience here working with Richard, Stewart and crew. Thank you for your confidence in recommending us to others as well. If there is anything you need don't hesitate to let us know. Be sure to like us on Facebook and Twitter for service specials and the latest industry news. Regards, Marcus Burton - GSM - Plano 972-659-2204 mburton@centralautomotive.com

Vob on DealerRater

★★

11 years ago

I am 55 years old and have bought my share of cars but, now i know what a real car buying experience is all about! This was simple and pleasant. Bryan Bauer is my salesperson and his product knowledge and professionalism is the best I have been exposed to in many years, not to mention his sincere and upbeat attitude!!! Thank you Bryan for helping me get exactly what I wanted and making it painless and fun!!! I love my new Optima!!!!!!

Business Response:

Congratulations on your new Kia Optima! Thank you for taking the time to share your experience with us. We strive to provide all of our customers with the quality of service necessary to choosing the perfect vehicle for your needs. We are so happy we were able to provide you with just that. Thanks again for choosing Central Kia! Be sure to like us on Facebook and Twitter for service specials and the latest industry news. Regards, Marcus Burton - GSM - Plano 972-659-2204 mburton@centralautomotive.com

dlnmdw on DealerRater

★★

11 years ago

I was able to get the car I came in for at a great price, with a fair trade-in value for my old car. The staff were very helpful ad friendly. I usually dread shopping at a dealership but came away from this experience feeling good.

Business Response:

Congratulations on your new vehicle! We're glad to hear you had a good time at our dealership. We believe that a knowledgeable and stress-free environment are important aspects in an enjoyable car shopping experience. Thank you for choosing Central Kia of Plano. Like us on Facebook and follow us on Twitter to receive monthly specials. Regards, Marcus Burton - GSM - Plano 972-659-2204 mburton@centralautomotive.com

Ou7028 on DealerRater

★★

11 years ago

Mark was great!!! He was patient with me (I test drove several vehicles) and extremely knowledgeable about the product(s) he was selling. I was so pleased with my experience that I have already referred a friend who, after seeing my new Kia Soul, was interested in purchasing the same vehicle. Mark should be commended; he is a valuable asset to his dealership.

Business Response:

Thank you for sharing your experience with us. We work very hard to make sure our guests are 100% satisfied and it's great to know that Mark showed you our dedication. He will be thrilled to hear your kind words. Please let us know if we can help you with anything else. Remember to like us on Facebook and Twitter to be eligible for our special offers. Regards, Marcus Burton - GSM - Plano 972-659-2204 mburton@centralautomotive.com

Renegade001 on DealerRater

★★

11 years ago

We needed a new car, but were not in a huge hurry. My wife was interested in the Kia Soul, and drove one at the dealership in Mesquite. But, the salesperson there was squirrelly about whether it was available in a manual transmission with leather seats and the couple of colors she liked. He told my wife he would locate one and call her about coming in on Saturday. In the meantime, we learned through Kia's webiste that you can only get leather seats in the most expensive configuration, which is not available with a manual at all. I learned that Central Kia was listed as an affifliated dealership through my credit union, and saw on their website that they had a manual Plus in the right color with manual transmission. I sent an email request and Bryan Bauer responded pretty quickly. He confirmed the vehicle, the dealer options, and offered it at a price consistent with what my credit union told me to expect. We arrived at 9:15am on Saturday, test-drove it with our kids, did all of the paperwork, and drove out with a detailed vehicle at 11:20am. Bryan respected our time (and our kids' time), moved the transaction along, and followed up afterward. Our experience at the dealership is the exact opposite of the horror stories about waiting for hours and playing endless games over the numbers. I highly recommend Bryan.

Business Response:

Thank you for writing this great review! We love hearing from our customers and it's wonderful to know that you had such a positive experience with us. If you have any questions with your vehicle please don't hesitate to contact us, we're here to help! Be sure to check us out on Facebook and Twitter to see our specials. Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

prmorton49 on DealerRater

★★

11 years ago

The three gentlemen that I mentioned above went far and beyond their job duties. Great experience at this dealership! Id really cant say enough about the great customer service. These gentlemen are very good men and hard working to please. Phyllis Morton The Best guys in the store!

Business Response:

Phyllis, Thank you for taking the time to share your wonderful experience with us. We are very proud of the team here at Central Kia of Plano. One of our goals is to provide 100% customer satisfaction and we're thrilled to know we met this goal with you. Please don't hesitate to contact us if you have any questions with your vehicle, we're here to help! Be sure to like us on Facebook and Twitter to be eligible for our special offers. Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com