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1102 N Monroe St, Spokane, WA, 99201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Chad Thomas made our mortgage process for our new home in Spokane about as smooth as it could be. He kept my wife and me updated at every stage, from going into contract through underwriting, appraisal, conditional approval, and closing, so we always knew exactly where things stood. At one point our previous lender was dragging its feet confirming an old loan payoff, and rather than letting it stall things, Chad flagged it right away and got on a call to resolve it quickly so we could stay on track for clear-to-close. We clo... read more
Business response:
Thank you so much for sharing the great feedback, Matt. We really appreciate you taking the time to share your experience with us.
Chad was amazingly communicative and helped me with any questions i had along the way during the home buying process. He answered promptly whenever i texted whether it was 9pm on a tuesday or weekends. I loved working with him and he always had my best interests in mind when working on the loan.
Business response:
Hi Kevin, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
I don’t know where to start… We love Chad and he was simply amazing and went ABOVE and beyond to help my wife and I jump through all the hoops of buying our first home. Chad is incredibly personable, professional, understanding, detail oriented, and prompt when it comes to the process as a whole. We were able to get a hold of him anytime and he would work with us even when he was busy or had something else going on. We knew that when we brought questions to him, he would be able to answer us, give us accurate and wise advice... read more
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
I so enjoyed working with Chad! He made my transaction so easy and explained things to me all the way through, and there was a lot of explaining needed! I would highly recommend working with him. he is great and I actually will miss talking to him every once in awhile! Thanks Chad!
Business response:
Thank you, Laura! We appreciate your business and look forward to working with you again in the future.
Chad and his team are amazing. He personally worked with us to get through every detail. He makes a sometimes complexed process easy to understand and we were able to close in 26 days. His professional and positive attitude makes him a pleasure to work with. Thank you Chad
Business response:
Thank you for the review and providing your feedback, Sheila!
Chad was awesome! He made the process so much easier than the big banks or credit unions. I was pleased with the whole process and got my loan in no time! Thanks Chad!
Business response:
Thanks so much for trusting me to help!
Chad was superb in working with us every step of the way to obtain the financing we needed in a seamless and efficient way. His regular communication and flexibility was easier top tier. Amazing all around!!
Business response:
Thank you, Jason! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
We were referred to Chad Thomas, Regional Manager, by a former employee who considers him a mentor. From the very beginning, Chad was incredibly personable and took the time to thoroughly explain each part of the lending process. He helped us navigate every step, making sure we felt informed and confident throughout. Chad also collaborated closely with our realtor to find the best possible loan option that aligned with our goals and expectations. The entire experience was quick, streamlined, and far smoother than we anticip... read more
Business response:
Thank you so much for sharing the great feedback, Jordan. We really appreciate you taking the time to share your experience with us.
Chad and his team were a pleasure to work with, they made the process as easy and painless (as possible) and we're very quick to respond to any questions through the process. Great communication and made absolutely sure everything was explained and understood at each step.
Business response:
Hi Alex, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Chad Thomas (NMLS#190015) has a 5 star rating with 13 reviews.
Chad Thomas (NMLS#190015) is closed now. It will open at 9:00 a.m.