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Chair King Backyard Store

4.9
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About this business

Founded in Houston, Texas, in 1950 as a family business, Chair King® Backyard Store has grown to be the largest outdoor and patio furniture retailer in Texas. We’re still a family-owned business, but now, outdoor comfort enthusiasts can find 21 showrooms spanning from Austin, Dallas, San Antonio to Houston. 

Location details

2238 20061 Katy Fwy, Katy, TX, 77450, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.9245 reviews
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Kim G.'s profile image
Kim G. 
on Birdeye

5 months ago

I interacted with 3 salespersons, overall they were friendly except for 1 person who seems to not really care. Upon pickup of my furniture there was too many unknowns. I had a tonal of 7 pieces to pick up and I had to go to 3 different locations to pick these items up. Why couldn’t they just send it all to the distribution center? After confirming that all pieces were available for pick up, we ended up missing one piece and they had to deliver it to us. 

Business response:

Thank you for your feedback, Kim. We are sorry for your experience with our showroom and the delivery of your new outdoor furniture. Due to the increased demand for our products and the supply chain disruption from our partners, we have experienced unprecedented delays in our normal flow of merchandise, and for that, we apologize. The Chair King name has been a trusted brand for over 70 years because we focus on delivering a premium customer experience. We will do what we can to make this right for you. Although we cannot so... read more

Jenny J.'s profile image
Jenny J. 
on Birdeye

6 months ago

Great service. Friendly, attentive, worked with us, and gave us time to ourselves to discuss and think things over. 

Business response:

Thank you so much for your kind words, Jenny. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

Kathleen L.'s profile image
Kathleen L. 
on Birdeye

8 months ago

Excellent service - sales rep Todd was very helpful. Will definitely recommend! 

Business response:

Thank you so much for your kind words, Kathleen. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

Vicki M.'s profile image
Vicki M. 
on Birdeye

8 months ago

Very helpful and pleasant. 

Business response:

Thank you so much for your kind words, Vicki. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

LISA M.'s profile image
LISA M. 
on Birdeye

9 months ago

great service 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

LISA M.'s profile image
LISA M. 
on Birdeye

9 months ago

Great service from Anthony 

SHARON D.'s profile image
SHARON D. 
on Birdeye

10 months ago

I had an amazing experience today at Chair King. Quality service and quality furniture. So happy I came in today. Would diffidently recommend to anyone looking for patio furniture or all things for backyard. 

Business response:

Thank you so much for your kind words, Sharon. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

KIKI B.'s profile image
KIKI B. 
on Birdeye

a year ago

Great customer service and quick checkout. 

Business response:

Thank you so much for your kind words, Kiki. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

CHARLES K.'s profile image
CHARLES K. 
on Birdeye

a year ago

Carlton was very knowledgeable, professional and friendly. He answered all our questions and did not pressure us. I would recommend him and Chair King to anyone. 

Business response:

Thank you so much for your kind words, Charles. We really appreciate you taking the time out to share your experience with us. Cheers, Chair King Backyard Store  

Frequently asked questions about Chair King Backyard Store

How is Chair King Backyard Store rated?

Chair King Backyard Store has a 4.9 star rating with 245 reviews. 

When is Chair King Backyard Store open?

Chair King Backyard Store is closed now. It will open on Sunday at 12:00 p.m. 

Need help? Contact us.

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