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16560 W Glendale Dr, New Berlin, WI, 53151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The overall process was relatively straightforward. Communication issues did pop up more often that I would have liked.
Business response:
Thank you for taking the time to share your feedback with Champion of Milwaukee! We're thrilled that you're pleased with the finished product and that your new sunroom doors and windows are such a huge improvement. Our installation team takes great pride in their work, and we're glad they delivered excellent results for you. We sincerely apologize for the communication issues you experienced throughout the process. This doesn't reflect the standard we strive for at Champion Corporate, and we appreciate you bringing this to o... read more
Upgrade Finance doesn’t know what they’re doing. The most recent mistake they made was sending me a check as a refund for overpayment. I have spent many calls, the 1st lady was rude and told me that I needed to pay $3,449 instead of $555 per month. This was in July. The next lady, Chay, was wonderful and saw what was wrong. I spoke with Kellen today and he is wonderful. After talking with him, I opened my mail and received a refund check.
Business response:
Dear Mrs. Carole, Thank you for taking the time to share your feedback with us. We value your experience and want to make sure your concerns are properly addressed. We would like the opportunity to better understand your concerns and work toward bringing your customer experience up to the standards we strive to provide. Your local Champion of Milwaukee office has been made aware of your feedback, and a member of the local team will be reaching out to you within 48 hours to discuss your concerns and determine how we can assis... read more
Could greatly improve communication on all fronts, offer more trim options for bronze window choice
Business response:
Dear Traas, Thank you for taking the time to share your feedback with us. We value your experience and want to make sure your concerns are properly addressed. We would like the opportunity to better understand your concerns and work toward bringing your customer experience up to the standards we strive to provide. Your local Champion of Milwaukee office has been made aware of your feedback, and a member of the local team will be reaching out to you within 48 hours to discuss your concerns and determine how we can assist. We ... read more
Liked the fast service we received
Business response:
Linda, thank you so much for your thoughtful feedback. It warms our hearts to know that Greg Kraemer and the Champion of Milwaukee team made you feel supported and informed every step of the way. We're grateful for your trust and your recommendation. Knowing you had such a positive experience means the world to us, and we're honored you chose Champion for your home. 💙😊
Promptness, thoroughness, quality workmanship
Business response:
Thank you for taking the time to share this. Promptness, thoroughness, and quality workmanship are standards we take seriously. We appreciate your trust.
No problem, great workers
Business response:
Thank you for your wonderful feedback, John. Great workers making your experience problem-free is exactly what we strive for.
Neighbors love the install as much as we do! A plus company!! We will be coming back to have some windows replaced.The room installed is beautiful!!!
Business response:
Thanks, Randy! Glad your neighbors love the install too. We look forward to helping you with those window replacements soon!
Poor communication.
Business response:
Dear Mr. Alderton, Thank you for taking the time to share your feedback with us. We value your experience and want to make sure your concerns are properly addressed. We would like the opportunity to better understand your concerns and work toward bringing your customer experience up to the standards we strive to provide. Your local Champion of Milwaukee office has been made aware of your feedback, and a member of the local team will be reaching out to you within 48 hours to discuss your concerns and determine how we can assi... read more
Happy with my finished project was unhappy with the 4 1/2 month weight. For the amount of money waiting for months plus wasn’t reasonable.
Champion Windows and Home Exteriors of Milwaukee has a 4.3 star rating with 2,809 reviews.
Champion Windows and Home Exteriors of Milwaukee is closed now. It will open at 7:00 a.m.