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Charles Kaplan, MD
- Urologists
- Douglasville, GA
About this business
Location details
4645 Timber Ridge Dr, Suite 120, Douglasville, GA, 30135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Only game in town, really. Four visits, all four ended up waiting almost an hour past appointment time and he has a very distinct lack of empathy or interest in discussion with you. Get in, diagnose, pay. Don't know how they can get so backlogged.
Business response:
We are disappointed to learn of your experience here at Georgia Urology, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at cmasters@gaurology.com so we can work towards a resolution. Thank you, and have a great day!
I'm assuming September 28, 2016 must have been a bad day for him. After I heard great things about him his bedside manner I recommended him to my daughter and son-in-law for fertility concerns. She stated he was cold, zero bedside manner, and offered zero help. He may be good with other issues but if fertility is your concern I'd say go elsewhere. Nice way to make people feel worse. Hope no one ever treats anyone in your family the way you did my family.
It was determined that I would need lithotripsy to break up kidney stones. Dr. Kaplan never seemed invested in my care. After a roller coaster of a week that included a second hospital stay for pain I finally had to demand his attention. This resulted in another hospital procedure. The icing on the cake was when I returned to the office on a Friday to be prepped for a stent removal only to be told I needed to come back on Monday. I would not recommend Dr. Kaplan to anyone.
Frequently asked questions about Charles Kaplan, MD
How is Charles Kaplan, MD rated?
Charles Kaplan, MD has a 4.7 star rating with 270 reviews.
When is Charles Kaplan, MD open?
Charles Kaplan, MD is open now. It will close at 6:00 p.m.