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Charter Memory Care of Moline
- Assisted Living Facilities
- Moline, IL
About this business
Location details
221 11th Ave, Moline, IL, 61265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall experience = Most recently , this facility has been acquired by a new management team in May. The Cedarhurst name is gone and the facility is now Charter Memory Care.... and while it is still too early to completely assess the changes that are supposedly underway I am not fully convinced that what I'm seeing actually translates to an improved experience for residents. Cleanliness - as the facility is generally clean with occasional times (weekends mostly) when a bit more effort could be made to keep things more tidy.... read more
Great people,went above n beyond for my brother,such a wonderful place of comfort n care,can't thank you enough for the kind n loving care you gave my brother.Many thanks to [names removed] and the rest of you all.
Business response:
Thank you for your heartfelt feedback! We're honored to have been able to provide comfort and care to your brother. Your words mean a lot to us, and we'll be sure to pass on your gratitude to the team members you mentioned. We're here for you and your family, and we appreciate your trust in us.
I would recommend this location. Also when I take mom out for lunch, I call ahead and they have her ready and at the door....coat and all. I picked this community because of the price followed by size and staff. Location is good.
When it comes to the friendliness of the staff and the different activities they have for the residents, that gets a 5+. The atmosphere is very "home-like" and the staff is very loving. Their activities director is very creative and she plans many events (both ordinary and special) for residents of all ability levels. The entire facility goes out of their way to make life enjoyable for those living there.
Cedarhurst Memory Care of Moline is wonderful! We chose this facility for our sister who has Dementia. We are very happy with all that they do with their residents. There are many opportunities and activities for the residents to choose from each day. We were happy to see all the entertainment they have, which they allow family members to attend/join their loved ones. The staff goes to great lengths to decorate the common areas for each season and the buffets are so scrumptious. Everyone is very nice and helpful! We are real... read more
My experience with the people was very positive. The pricing was very similiar, to a previous facility. They were extremely outgoing and explained things. The facility seemed more secure. Overall, I would recommend to other families, based on my limited experience. The head of nursing was very good.
We toured with Senior Star and it was a good tour. The staff were friendly and helpful but we just did not feel it was as good a quality facility as another one that we were looking into. My loved one also did not need this specific type of care yet. It was ultimately his decision and he felt more comfortable at another place.
We chose Amber Ridge Memory Care because of the location as well as the value for the money. The staff members have been really good with communication throughout everything that has been going on. Overall it has been a great experience and I would recommend to others who are looking.
Business response:
We're honored by your recommendation Heather. It was good to read that you've had a great experience, that the location is perfect for you, and that you feel we provide great value. We're glad that the communication from the team has been excellent, and want to thank you for such wonderful feedback!
The best decision we ever made was to place dad here,clean,friendly staff,family atmosphere,Very attentive to residents and their needs,They really make you feel like family and include everyone in activities.I can finally leave having the confidence that dad is being very well taken care of.
Frequently asked questions about Charter Memory Care of Moline
How is Charter Memory Care of Moline rated?
Charter Memory Care of Moline has a 4.7 star rating with 28 reviews.
When is Charter Memory Care of Moline open?
Charter Memory Care of Moline is closed now. It will open at 9:00 a.m.