This profile has been claimed by the business owner or representative.
1291 W Campbell Rd, Ste 100, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Despite the sign in process which took me some time to complete (even though I already have an account), the actual visit was pretty good. My daughter had an ear infection and they gave her the first dose of medicine. In less than ten minutes we were out and satisfied.
Business response:
Hello, Kokou. Thank you for your feedback! Your kind words are greatly appreciated.
Buena atencion y rapido no espera mucho uno
Business response:
Hi Angela. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
Staff is always so friendly, comforting and efficient. Thank you for all the hard work you do and for caring for the patients like y’all do.
Business response:
Thank you so much for your feedback and we’re glad to hear you’ve had a positive experience at PM Pediatric Urgent Care, Carolina! Our teams work diligently to provide efficient and compassionate care to all our patients.
Staff is always friendly and efficient!
Business response:
We appreciate your positive feedback, Carolina! Thank you for choosing Children's Health PM Pediatric Urgent Care Richardson. If you have any concerns in the future, please don't hesitate to reach out to us.
Buenas todo muy bien , excelente atención desde la recepción hasta la doctora gracias por todo lo amable que nos atendieron
Business response:
Hola David. Gracias por tomarse el tiempo para compartir su experiencia positiva. ¡Realmente lo apreciamos!
The nurse was so sweet and comforting!
Business response:
Hi, Thomas. Thanks for taking the time to share your positive experience. We truly appreciate it!
Extended wait times even with appointments. Sent prescriptions to the wrong pharmacy. It’s hit or miss at this urgent care.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
This practitioner has no idea what she is doing? My son was sick and she just told me it is a virus!! She must be removed from this clinic to protect other patients.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Managing customers expectations of wait times. Hire employees who enjoy their job
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Children's Health PM Pediatric Urgent Care Richardson has a 4.3 star rating with 650 reviews.
Children's Health PM Pediatric Urgent Care Richardson is open now. It will close at 10:00 p.m.