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6500 Butterfield Ranch Rd, Chino Hills, CA, 91709, United States
Get directionsI cant think of anything negative to say about Pacifica of Chino Hills. Dad has really adjusted well there. The people are friendly and have really taken care of him. You hear of nightmares with these kinds of places so I am very happy things have gone so smooth. The value is great here and along the lines of any other place around. Overall I am extremely pleased.
Business response:
Thank you so much for your positive review! We are very proud of our community and memory care program. We are thrilled to hear that you are extremely pleased. Thank you again for sharing.
This was my second choice when I was looking around. It was very nice, the rooms were nice, everything was nice. It was a little less expensive, too. One of my family members noticed a smell, and the feeling when we walked into our first choice was just so inviting, that's why we didn't choose here.
Business response:
Thanks for the detailed review, we appreciate it. We are sorry that our community did not meet your needs and thank you for coming in.
My mom is in memory care at Pacifica of Chino Hills, and I really like Mary who runs the memory care unit. She has done an excellent job getting the right staff in there, as the care givers there are really good.
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it!
It’s a nice, good, and clean facility. The care staff are really nice and they do their best. The food is most of the time good. And just overall my mother-in-law is very happy. It’s a small community with only fifty-eight rooms. There has always been good parking. We haven’t had any issues with laundry services.
Business response:
Thank you very much for taking the time to leave us this positive review. We appreciate it!
I found this place to be very nice liked the layout and was pleased with sizes of rooms and floor plans. They also did have the tub I am interested in.
Business response:
Thank you very much for taking the time to leave us this positive review. We appreciate it!
For people that really have the money I guess it would be great. It was clean and everything but it just wasn't what I was looking for. It may be new but it wasn't as warm as another place I saw and I was looking for some thing homey and warm.
Business response:
Thank you very much for taking the time to leave us this positive review. We appreciate it!
It costs more for us because my father-in-law is an insulin dependent diabetic. The care is very good. I think they're a really nice place and they've got a lot of good staff member there. The only issue we've run into is some staff turnover, but that happens everywhere.
Business response:
Thank you, we appreciate your feedback!
Since my mom did not feel she was ready for a retirement commmunity when she suffered a rality break I could not take care of her safely in my home. Pacifica was not my first choice as it is some distance from me but after I visited Pacifica and toured the legacy unit I thought my mom would do well there and she has. It is a small facility-23 beds with friendly and helpful personnel. The initial transition was a difficult but everyone worked together and she seems pleased and happy. My mother has been diagnosed with dementi... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My mom is pretty happy there. That was a really good adaption for here. We didn't go through any struggles. We're thoroughly happy with them. I can't find anything wrong. My mom is 92 and she has ample activities to do if she wants but at 92 they're not playing volleyball games or baseball or anything. They do games and puzzles and exercise classes that I've seen. She reads and I know they have little meetings of church and social things. I'll tell you what, my mom would be the first one to tell me she's not happy there and ... read more
Business response:
Thank you, we appreciate your feedback!
Chino Hills Senior Living has a 4.6 star rating with 224 reviews.
Chino Hills Senior Living is open now. It is open 24/7.