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Chuze Fitness
- Gyms
- Stockton, CA
About this business
Location details
718 W Hammer Ln, Stockton, CA, 95210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
If I could give it a Zero, probably would've. Ever since I've signed up for top tier gym membership to gain full experience for my workouts. The black male worker constantly sexual harasses me in non-crowded areas, making me feel uncomfortable with his inappropriate comments, when I utilize the gym.
Business response:
Hello, Thank you for bringing this matter to our attention. We want to sincerely apologize for the experience you described. We take concerns regarding inappropriate behavior and member safety very seriously, and this is not the type of experience we want anyone to have while at our club. We will be following up with our on-site management team to review this matter and ensure it is addressed appropriately. We would like the opportunity to send you a direct message so we can gather additional details and follow up with you... read more
Originally gave this place a great rating. But of course they had to ruin it... I have a one pass covered under my insurance to access this gym. This was my third time here where I came in without problem. This particular day an apparently untrained and incompetent employee let me in the gym again, where about half way into my work out where I am in the zone and locked in, this AGM called Nicole felt the need to track me down and make me walk to the front to pay a petty $15 dollars, since one pass doesn't cover this locati... read more
Business response:
Hi Milton, Thank you for the review! We are thrilled to hear that you are enjoying the facility! We appreciate your honest feedback and we hope to see you back again soon! Keep up the hard work! Kindly, Chuze Fitness
This gym has some of the best equipment out of all the gyms in the area. Staff is generally friendly; however, it seems they lack follow through on keeping the gym tidy and enforcing gym etiquette. This is a really busy gym, so I understand it can be challenging to keep up, but the majority of the members here don't rerack weights or wipe down equipment. Management needs to take this into consideration and either be more strict about enforcing rules or hire more people to stay on top of cleanliness on the gym floor. I've l... read more
Business response:
Hi Stephanie, Thank you for your honest review and feedback. We agree with everything you said and completely understand your frustrations. We would love if all members would do their part to re-rack appropriately and instill appropriate gym etiquette, but it has proved a challenge at this location. If you ever notice anything major out of the norm, we invite you to please bring it up to our staff right away so we can address it. While some more minor issues can be hard to regulate, we definitely want to jump at any major ... read more
I come to the gym at night all the time because that's the only time I have. I get a protein shake that's my dinner when I'm done. I always ask what time the smoothie bar will close and they always tell me 11:30 so at 11:20 I go and order my drink. Tonight the gentleman working at the smoothie shut the tvs off as I was walking up and was being so rude about it. Just a little disappointing to ask what time they close the smoothie bar and I'm told a time and it's not what was said.
Business response:
Hello Britney, Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience and any inconvenience it may have caused. Our amenities are intended to be available until their posted closing times, and we regret that this was not your experience. We also apologize for any negative interactions you may have had with our team. Please know that we take your comments seriously and will be addressing these concerns with our on-site staff to ensure improvements are made. We appreciate you... read more
I love the gym and everything it offers but I will say that instructors should be taught to give people grace and be more kind when people are taking a class at the facility for the first time. Give proper instruction and treat members with courtesy. It does not make somebody want to come back to take a class when they have a bad experience on their first time if the instructor isn't being professional -- regardless of how good the workout was.
Business response:
Hello Adia, Thank you for sharing your experience with us. We apologize that your first time taking a class with us was not a pleasant experience. We have sent you a direct message, in hopes to make this situation right. We truly hope you have a better visit with us next time. Kindly, Chuze Fitness
I had a tour and a demo of the gym for a week, and there are a couple of things that will keep me from getting a membership, which sucks because I'd actually love access to the vast amount of equipment that they have. First and foremost, the gym etiquette is absolutely broken at Chuze. Dumbells, barbells, and kettlebells are scattered everywhere and nobody puts them back where they belong. People leave fully racked bench presses and squat racks, and it doesn't appear that this is a priority for gym staff. Which leads me to... read more
Business response:
Hello MC. We sincerely apologize for the equipment organization and staffing issues you experienced during your tour and demo week. Your feedback about gym etiquette is very important to us, and we appreciate you bringing these concerns to our attention. We understand how crucial it is to maintain a clean and organized environment for all our members. We will follow up with our onsite mangement team to ensure your concerns are addressed.
I've been trying to get a hold of someone but everyday this past week the line goes straight to voicemail and I can't leave a message because voicemail is full. I can't reach anyone on the website or email.
Business response:
Hi Lex, Thank you for the review and for bringing this to our attention. We have followed up with our on-site management team regarding the voicemail. Please follow up with our team directly at info@chuzefitness.com if you still need any assistance. We hope to hear from you soon. Kindly, Chuze Fitness
Like all other gyms in Stockton and everywhere, I'd give it a few months and it'll go down the drain. I have considered joining, but decided not to because of the demographic population at play here. It isn't in a nice area too, and a lot of the people are pretty much ghetto and weird looking. I've worked at a gym before and when I was given a tour, all these things that were thrown at you "Why Were The Best Gym in town? Or "Our staff will be monitoring and cleaning the floor constantly, making sure everyone reracks their w... read more
This is a nice gym overall--clean, modern, and with a good variety of equipment. It has the potential to be a great place to work out. Unfortunately, my experience during the first week made it clear that this gym lacks proper rule enforcement and accountability, which significantly affects the environment. Many members don't re-rack their weights or return equipment to the correct spots. Dumbbells are often left out of place, so you end up searching around just to find what you need. Equipment is frequently left scattered ... read more
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 3.8 star rating with 158 reviews.
When is Chuze Fitness open?
Chuze Fitness is open now. It will close at 8:00 p.m.