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7807 Uplands Way, Citrus Heights, CA, 95610, United States
Get directionsCNAs great RNs high turn over Therapy dept. pretty good. Management Horrible. Suprised they keep any employees. I went over the 500 wtd limit and had to cut out a lot. Contact me for additional information or questions.
I want to recognize the exceptional Wound Care Team at Citrus Heights Post Acute--especially their Wound Care Lead. From day one, it was clear that she is highly knowledgeable, organized, and focused on one thing: healing. She is very straightforward and thorough in her approach, making sure every detail of care is handled properly and efficiently. Her communication is clear, and she ensures that everyone involved understands the plan of care and follows through. You can tell she leads by example and expects the best for ev... read more
My grandfather was at Citrus Heights Post Acute and since has made several statements that he would go back if medically needed. Great therapy staff, they worked hard to get him safe enough to return home both cognitively and physically, also recommended equipment needs to be successful at home. Overall great experience and would recommend to anyone I know needing rehab or long term services.
This place is a mess. Aside from a few staff they do nothing regarding concerns. During our time here the following has occurred: -Continuously losing my mother's items despite the fact it has been clearly communicated several times including posted signs that I will take her laundry home (to avoid this exact situation). Nothing is resolved after two care conferences to date. Also a ring my mother has worn for years is missing. This is clearly a theft and not a "lost item". -Care staff ignoring medication orders from hospic... read more
I have been assured that they are adequately staffed in line with industry norms and state regulations I guess I need to be more patient of a patient. . However the turnover is very high.
I have been assured that they are adequately staffed in line with industry norms and state regulations I guess I need to be more patient of a patient. .
Where do I begin with this epic mess of a company. I came here in the summer of 2024 after having to have a foot and eventually having a partial leg amputation. Here is a list of of complaints about this place: 1. I have lost clothes while here 2. I had my orthopedic doctor prescribed compression socks for me to wear so I can be fitted for a prosthetic leg and they ended up losing them and a nurse tried to convince that the socks don't work 4. I had an RN give me the riot act for taking a shower 5. I had a nursing station ... read more
I just called this place checking to see if they had long-term availability. I have received their number from Sutter health and it looked like they had great readings from the information Sutter have me. The receptionist who answered the phone it was extremely rude and had an attitude when I asked three simple basic questions. Even her tone and the way she said bye gave me a horrible feeling. It makes me feel like they don't care about their patients and I would not feel safe having my parents there. They need to do much be... read more
Business response:
We are truly sorry to learn about the negative experience you have encountered recently. We would greatly appreciate the opportunity to address your feedback and resolve any issues you may have. Please do not hesitate to contact our team directly at (916) 967-2929 so that we can discuss your concerns in greater detail and provide the necessary assistance you deserve. At the same time, I would not want one interaction to define the care, commitment, and professionalism of our entire team. We work hard to provide a safe, compa... read more
Horrible care nurses and cans say they don't hear the patiients/clients cry for help they also unplug or ignore the call lights. The place is di
Citrus Heights Post Acute has a 3 star rating with 46 reviews.
Citrus Heights Post Acute is open now. It is open 24/7.