Cleveland Ford

Truckupgrade 

on DealerRater

6 years ago

"Used truck purchase" Dealer listened to what I was looking for and only showed me what I ask for, did no try and talk me into something I did not want. The paperwork took a long time, wish there was a way to shorten this process. 

Nikkic10 

on DealerRater

6 years ago

"2 Vehicles in 1 week!" We originally came in to look for me a vehicle with a third row. Brad helped me narrow it down to what I liked, and also helped me make my final decision. After purchasing, my husband decided to look at a F150. He waited a couple of days, and came back to purchase at the end of the same week! We have purchased multiple vehicles with him, and couldn't imagine having another salesman! Thanks Brad for an awesome experience! Lifetime Customers 

Truckguy 

on DealerRater

6 years ago

"Great experience " Highly recommend, great experience. Fast in and out, no long drug out process. Everyone we met was nice and courteous. Will differently be back when looking for another new vehicle. 

bel542 

on DealerRater

6 years ago

"Great car buying experience" Brad Doty helped us decide on the used car that was right for us. He was knowledgeable and never pressured us. He made sure we got an extra key for the car at no cost, and also replaced a part on the rear bumper that was crinkled. We had a great experience at this dealership, and would definitely buy here again. 

Cassie W 

on DealerRater

6 years ago

"Excellent " Eddie A. Is Fantastic! He is very knowledgeable and has a great personality. He makes sure you understand everything and goes above and beyond for the customers. 

F150 

on DealerRater

6 years ago

"Make it right" Brian Gay was put in very bad circumstances as a salesman which was not his fault but he did extremely well at showing us that he genuinely cared and wanted to make it right for us. He found us a great truck and helped us remedy the situation. He was extremely professional and courteous. If I owned a business I would want several just like him. 

bjg6405 

on DealerRater

6 years ago

"Putting the customer first" While we did not buy from Rob and Cleveland Ford this time we were impressed with his knowledge and honesty in what he could and could not in our situation. Because of this we would recommend Rob. The next time we are in the market for a car we will return to see Rob Stence and Brandon Walker. 

Mikeymikey023 

on DealerRater

6 years ago

"Jd is great , made it a great experience. " Awesome prices, awesome people and would refer anyone who needs a Car. Thanks JD & ford of Cleveland. I will definitely come here again for my next car. 

Dawn 

on DealerRater

6 years ago

"No pressure!" Our first stop in our car search was Cleveland Ford. We worked with both Eddie and Derrick. We were allowed to drive as many cars as we wanted even though we were there on a very busy Saturday. We decided not to buy that day, and Eddie told us to give him a call if/when we were ready. He did not ask all of the tired used car salesman questions, just told us he would be there to help us out. Over the next week, we drove cars at several other dealerships. No other salesperson listened to us like Eddie and Derric... read more